
cyberark support engineer
19 hours ago
We are a System Integrator and software development company based at Ahmedabad with a history of 30+ years.
We are seeking an experienced CYBERARK SENIOR SUPPORT ENGINEER to join our IT Security team.
Experience - 3 to 5 years
- CyberArk Component Upgrades: Perform major and minor version upgrades for all CyberArk components in accordance with CyberArk's compatibility and release standards.
- Operating System Upgrades for Vault Servers: Upgrade the underlying operating systems of CyberArk servers to ensure platform compatibility, performance optimization, and alignment with security best practices.
- Discovery & Onboarding Reporting: Conduct regular discovery scans to identify unmonitored assets and privileged accounts not yet onboarded into CyberArk. Provide weekly reports to relevant stakeholders and support remediation actions.
- Password Rotation Compliance: Ensure 100% adherence to password rotation policies for all onboarded accounts. Share weekly compliance reports with stakeholders and follow up to drive resolution of any non-compliant items.
- Disaster Recovery Cutover & Rollback: Perform DC-DR (Data Center to Disaster Recovery) cutover and rollback by preparing a detailed Plan of Action (PoA). Document the process and results in a formal Disaster Recovery Drill Report.
- System Health & Capacity Monitoring: Continuously monitor the health and capacity of all CyberArk components. Generate and distribute weekly health and performance reports to relevant teams.
- Vendor Coordination: Coordinate with the CyberArk support team for timely resolution of any product-related issues identified during operations, upgrades, or routine monitoring.
Job Type: Full-time
Pay: ₹30, ₹75,000.00 per month
Experience:
- CyberArk: 3 years (Preferred)
Work Location: In person
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