
CyberArk Engineer
2 weeks ago
CyberArk Support Engineer L2
Key Responsibilities:
- Provide L2 technical support for CyberArk PAM/PIM solutions, including components like
- EPV, PVWA, CPM, PSM, and PTA
- Troubleshoot complex system issues and escalations from L1 support
- Create detailed documentation for incident resolution and knowledge articles
- Collaborate with CyberArk product teams for advanced issue resolution
- Maintain and upgrade CyberArk environments
- Monitor system health and performance
- Participate in on-call rotations for critical support issues
Required Qualifications:
- 4+ years of experience with CyberArk PAM/PIM solutions
- CyberArk Trustee/Defender/Sentry certification
- Strong understanding of privileged access security concepts
- Experience with Windows/Linux server administration
- Knowledge of infrastructure components (AD, LDAP, networking)
- Good hand-on experience with Connectors,CP & CCP
- Excellent troubleshooting and problem-solving skills
- Strong communication skills (verbal and written)
Location:Mumbai, Chennai
Shift:Rotational Shift (Work From Office)
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