Customer Relationship Management Specialist

3 weeks ago

Gurugram, India Optus Housing Full time

Job Description – CRM Executive (Real Estate)

Company:
Optus Housing

Location:
Gurgaon (On-site)

Position:
CRM Executive – After Sales

About the Role

Optus Housing is looking for an experienced
CRM Executive
with a strong background in real estate customer relationship management. The ideal candidate will handle after-sales services, payment tracking, and ensure excellent customer experience through effective CRM tools.

Key Responsibilities

  • Manage customer database and maintain accurate records.
  • Handle after-sales support including client queries, complaints, and service requests.
  • Track and update payment status (received/pending).
  • Generate and analyze reports on customer interactions and service performance.
  • Coordinate with sales, accounts, and service teams for smooth operations.
  • Ensure high levels of customer satisfaction and retention.

Requirements

  • Graduate/Postgraduate with
    4–5 years of proven experience in CRM (real estate preferred)
    .
  • Strong knowledge of CRM software (Salesforce, Zoho, HubSpot, or similar).
  • Excellent communication & interpersonal skills.
  • Ability to multitask and manage client relationships effectively.
  • Strong problem-solving and customer service orientation.

Why Join Us?

  • Opportunity to work with a leading real estate brand in Gurgaon.
  • Direct client interaction and end-to-end CRM ownership.
  • Competitive salary with growth opportunities.


How to Apply:

Send your CV to
or

Call
to get immediately shortlisted.

Would you like me to also create a
short version (3–4 lines)
of this JD for quick posting on
WhatsApp/LinkedIn groups
?

  • Customer Relationship Management Manager

    3 weeks ago

    Gurugram, India Landszo Ventures Private Limited Full time

    Company Description We are a fast-growing real estate proptech startup based in Gurgaon, working on transforming how people discover and invest in properties. Our platform focuses on delivering transparent insights, trusted listings, and innovative property solutions. Role Description This is a full-time role for a Sales and Marketing Specialist. I'm looking...

  • Customer Relationship Management Specialist

    3 weeks ago

    Gurugram, India Jugteshwar Hospitality & Services Pvt Ltd Full time

    About the Role You will be the linchpin in managing and nurturing client relationships. Through strategic use of CRM tools, data-driven insights, and thoughtful customer engagement, you'll help build loyalty and trust among our customers. Key Responsibilities Implement and maintain CRM workflows tailored to Jugteshwar's customer touchpoints. Segment...

  • Customer Relationship Specialist

    2 weeks ago

    KIN Gurugram (KIN), India Kyndryl Solutions Private Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer relationship-Japanese Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers...

  • Customer Relationship Manager

    3 weeks ago

    Gurugram, India eTalenthire Full time

    Job Title: Customer Relationship Manager (Female) Location: GurgaonExperience: Minimum 2+ yearsGender Preference: Female candidates onlyLanguage Requirement: Fluent in English (spoken & written) Job Description: We are looking for a Customer Relationship Manager (Female) with excellent communication skills and a strong ability to build and maintain...

  • Customer Relationship Manager

    3 weeks ago

    Gurugram, India Meena Bazaar Full time

    Job Title:Customer Relationship Manager (CRM) Company:Meena Bazaar Location:Gurugram Job Type:Full time About Meena Bazaar: Meena Bazaar is one of India's most iconic ethnic wear brands with a legacy of over 50 years. We are renowned for our premium sarees, suits, lehengas, kurtis, gowns, and other ethnic wear collections. With multiple stores across India...

  • Customer Service Specialist

    3 weeks ago

    Gurugram, India easySLR Full time

    Company Description EasySLR simplifies systematic literature reviews with advanced Large Language Model (LLM) research, deep domain expertise, and a focus on superior user experience. Our platform is designed to streamline the review process for researchers, ensuring efficiency and accuracy. EasySLR is dedicated to providing innovative solutions that improve...

  • Customer Relationship Management Executive

    3 weeks ago

    Gurugram, India Nowara Realty Full time

    Role Description This is a full-time on-site role located in Gurgaon for a Customer Relationship Management Executive. The CRM Executive will be responsible for managing customer relationships, improving customer retention, handling customer inquiries and concerns, and enhancing customer experience. Daily tasks include engaging with clients to understand...

  • Customer Relationship Management Executive

    3 weeks ago

    Gurugram, India AirBrick Full time

    Job Title: CRM Executive Industry: Interior Design / Fit-Out Experience: 1+ Years Location: Gurgaon – Sector 61 Job Type: Full-Time Job Summary: We are looking for a proactive and customer-focusedCRM Executiveto manage client relationships, ensure customer satisfaction, and support business growth. The ideal candidate will have at least 1 year of...

  • Corporate & Customer Success Specialist

    3 weeks ago

    Gurugram, India The Travel House Ltd Full time

    Role Overview: We are seeking a highly motivated and dynamicCorporate & Customer Success Specialistto join our team. This role offers a unique opportunity to work closely with our clients while contributing to business growth within a designated region. As a Corporate & Customer Success Specialist, you will serve as a vital point of contact for our clients,...

  • Customer Relationship Management Executive

    3 weeks ago

    Gurugram, India Fitclub Full time

    Job Title:Customer Relationship Management (CRM) Executive Location:Gurgaon Company:Bellator – FitClub About Us: Bellator – FitClub is a premium fitness brand committed to providing exceptional customer experiences and innovative fitness solutions. We focus on building strong client relationships, delivering high-quality service, and ensuring member...