Call Center Customer Service Representative

3 weeks ago


Pune, India American Medical center Full time
  • Answering phone calls, emails, online chat messages and text messages from patients.
  • Resolving issues for patients.
  • Educating prospective customers about products, programs or services.
  • Engaging in active listening to understand customer concerns.
  • helps patients with their questions and addresses issues regarding treatments
  • Fulfills requests by clarifying desired information; completing transactions, and forwarding requests.

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)

Work Location: In person



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