Call Center Executive

4 days ago

Pune, India Aspire Webs & Informatics Full time

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful call center representative, you should be customer-focused, detail-oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

**Skills / Qualifications**:

- Verbal communication
- Phone skills
- Listening
- Data entry skills
- People skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking

Education, Experience, and Licensing Requirements:

- University/college degree is an asset.
- Previous customer service experience, especially in a particular industry, is preferred.

**Salary**: ₹8,086.00 - ₹28,666.46 per month

Schedule:

- Evening shift
- Night shift

Ability to commute/relocate:

- Pune, Pune - 411028, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91 9370111955

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