Key Accounts Manager-Kolkata

7 days ago

Kolkata, India Lal Sweets Full time

Job Purpose
The Key Account Manager will be responsible for managing and expanding relationships across modern trade and e-commerce channels, with a special focus on quick commerce platforms. This role is critical for driving revenue growth, improving operational efficiency, and strengthening brand visibility.

Key Responsibilities

  • Sales & Business Development:

  • Drive growth and manage business relationships across modern trade and e-commerce channels, including quick commerce partners.

  • Develop and execute joint business plans with key accounts to achieve sales and profitability targets.

  • Key Account Management:

  • Maintain and expand relationships with key customers, ensuring long-term partnership and brand loyalty.

  • Negotiate annual agreements, promotional plans, and terms of trade to maximize returns.

  • Quick Commerce Strategy:

  • Strategically manage partnerships with fast-delivery platforms such as Blinkit, Zepto, Swiggy Instamart, etc.

  • Identify opportunities to drive visibility and sales on these platforms.

  • Data Management & Reporting:

  • Analyze sell-in and sell-out data, prepare sales forecasts, and generate actionable insights using advanced Excel skills.

  • Share regular performance reports with internal stakeholders.

  • Presentation & Communication:

  • Create professional, visually engaging PowerPoint presentations to report sales performance and strategic plans.

  • Maintain excellent communication with both internal teams and external partners.

  • Cross-Functional Collaboration:

  • Work closely with marketing, supply chain, and finance teams to ensure smooth execution of trade initiatives.

  • Address operational challenges and ensure timely delivery of products.

  • MBA from a recognized B-School preferred

  • 3-5 years of relevant experience in key account management, sales, or business development within the FMCG sector
  • Strong expertise in modern trade and e-commerce, with proven experience managing quick commerce platforms
  • Excellent negotiation and stakeholder management skills
  • Proficiency in Microsoft Excel (pivot tables, data analysis) and PowerPoint (presentation design)
  • Strong analytical mindset with a data-driven approach
  • Excellent command of spoken and written English
  • Ability to thrive in a fast-paced, dynamic environment
  • Prior experience in food/FMCG sales will be an added advantage

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