
Customer Relationship Executive
3 weeks ago
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
Responsibilities
1. Lead Nurturing & Engagement:
- Engage with potential leads to build rapport and create interest in our services.
- Maintain regular follow-ups to ensure sustained interest and improved conversion rates.
2. Contact Information Acquisition:
- Develop innovative and ethical strategies to obtain phone numbers of friends, acquaintances, and professional connections.
- Reach out to prospective clients via calls, emails, or other communication channels.
- Present the company's services clearly and compellingly, highlighting key benefits and value propositions.
- Address initial client queries and provide relevant information to generate interest.
3. Email Collection & Database Management:
- Gather and organize email addresses of potential prospects to support the sales outreach process.
- Ensure the collected data is accurate, relevant, and updated in the CRM system.
4. Social Media Outreach & Client Engagement:
- Connect with existing clients on social media platforms to strengthen relationships and explore potential referrals.
- Introduce and pitch our services to mutual connections, effectively expanding our network.
5. Prospect Identification & Data Collection:
- Conduct research to identify potential leads across various channels.
- Build and maintain a database of prospective clients to support business development initiatives.
6. Database Management & Outreach:
- Access and review the received database to identify potential clients.
- Ensure proper documentation and organization of client information before initiating contact.
7. Lead Qualification & Handover:
- Assess client interest and eligibility based on predefined criteria.
- Document key client details and discussion outcomes.
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