Incident Manager

Job Description Incident Management - Manage the incident management lifecycle, from identification to resolution, ensuring adherence to SLAs and minimizing business impact. - Manage major incidents (P1/P2) with urgency, coordinating cross-functional teams to restore services as quickly as possible. - Act as the central point of communication for all...

6-8 years of experience in a similar operations function within a high availability (HA), 24x7, mission critical operations environmentExperience with Jira, Confluence and Service NowKnowledge of incident analysis practicesSystem administration experience on both Linux and Windows serversExperience administering Server Infrastructure & instances, and network...

Job Description Join our Team About this opportunity: Join us as an Emergency Management Specialist at Ericsson, where we aim towards effectively preventing and minimizing the impact of incidents. You will play a critical role in investigating potential reoccurrences, classifying problems, and developing and implementing preventive actions. Your...

Role : Incident ManagerExperience:5 Year+Location : Noida Sector-135Job Description:Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk.Receive and log incidents via phone, email, and web in SNOW Portal.Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT).Lead...

GreetingsiEnergizer is Hiring for Executive Incident ManagementJob Criteria: -Agree to work in 24 x 7 environment.Responsible for communicating the Incident to all required Stakeholders.Point of contact for all Sev 3 (potential Major), Sev 2, Sev 1 Incidents / Critical Situations.Supplement the Operations Managers in ensuring the required technical and...

Youre good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you...

Youre good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you...

Level : - L3 Job Role : - Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk. Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Lead and facilitate incident calls with full ownership until...

Level : - L3Job Role : -Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk.Receive and log incidents via phone, email, and web in SNOW Portal.Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT).Lead and facilitate incident calls with full ownership until...

**Who we are** For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing,...