Senior Manager: Student Accommodation
4 weeks ago
POSITION OVERVIEW:
To participate in the development of NSFAS policies, operation plans, systems and procedures that drive the efficient and effective implementation of the NSFAS student accommodation programme for the student centric model.
Policy, Systems & Procedure Development
To participate in the development and management of the NSFAS student accommodation/housing policy(ies), guidelines, and procedures in line with the student-centric model
To optimise and manage the processes developed in the value chain of NSFAS student accommodation to maximise the student experience.
Core Strategic Objectives Development
To contribute to the development of the student accommodation strategy
To enable the implementation of the student accommodation strategic plan
To enable the implementation of the key performance indicators (KPIs) and operational plans of the subunit
To assess and review applications from providers for accreditation of potential student accommodation.
To participate in the maintenance of business processes and procedures that verifies institutions registered student against data of students accommodated at providers.
To participate in the maintenance of the business processes and procedures that enables the matching of students with suitable accommodation.
To manage the maximisation of student expectations with the NSFAS student accommodation support programme
To manage and resolve the stakeholder challenges that emanate from the student accommodation value chain.
To manage and develop instruments to track the accreditation statuses of the student housing programme.
To introduce control measures around the student accommodation value chain i.e. application verification, state of student accommodation, approval and inspection, certification processes
To manage payment of accommodation service providers in line with institutions’ verified registration details
To analyse and recommend the accommodation payments and recover any overpayments, certification processes.
People Management & Ethical Leadership
To manage and participate in the recruitment and selection of subunit vacancies in line with EE targets.
To delegate student accommodation programmes to subordinates for implementation
To lead and manage the subunit team to achieve the set and agreed programmes.
To direct, inspire, coach and mentor subordinates to deliver quality programmes in line with
NSFAS Values
To lead and manage the individual performance contracting and review process for subordinates.
To lead and manage all disciplinary matters of subordinates related to performance and conduct issues.
Stakeholder Management & Relationships
To oversee the utilisation and implementation of the student accommodation policy, processes, efficiency channels and databases to resolve stakeholder queries and complaints.
To collaborate with internal stakeholders to enable the student-centric model.
To manage and delegate the sharing of the accredited list of accommodation providers with
institutions of higher learning for the smooth student experience.
Collaborate with stakeholders on debates and programme development matters of interest and influence.
Manage the Publication and updating of the details of NSFAS accredited student accommodation providers.
Manage the Publication and updating of the details of NSFAS terminated student accommodation providers.
Project Management & Leadership
To manage and supervise the projects to address identified needs as per the student accommodation strategy.
To analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the subunit.
Budget optimisation
To forecast for subunit core administration activities and projects.
To manage budget, spend in line with core activities and projects.
Risk, Compliance, Monitoring & Evaluation
• To lead and manage the plans and processes of verification, compliance, registration, and deregistration of accommodation providers with DHET Norms and Standards for Housing
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To lead and manage the plans and processes that support the implementation of identified key controls and established risk mitigation procedures
To analyse and improve the audit, risk, and compliance outlook of the student accommodation landscape.
To lead and manage the implementational audit plan.
Information & Knowledge Management
To collaborate with ICT to build systems that enable the management of data obtained from different sources.
To collaborate with stakeholders to use their experience, education and understanding to obtain knowledge from this information.
Reporting & Accountability
• On subunit strategic KPIs progress, operational plan progress, strategic stakeholders’ issues and interventions management, internal and external audit and risk and on any other work in the mandate of the student accommodation subunit.
Requirements
Minimum requirements:
NQF Level 7 in Commercial Legal, Property Management or related Built Environment fields
Computer literacy – Intermediate MS Package Suite
Project Management certification
Driver’s License
7 Years plus experience in the property development or management sector of which 5 should be at the management level,
Working knowledge of lease agreements and dispute resolution processes
Working knowledge of the higher education sector
Working knowledge of residential or student accommodation
Relevant Project Management experience
Benefits
Remuneration Package: R1 176 540 – R1 385 926
Total Cost to Company per annum inclusive of all benefits and company contributions.
Requirements
Minimum requirements: NQF Level 7 in Commercial Legal, Property Management or related Built Environment fields Computer literacy – Intermediate MS Package Suite Project Management certification Driver’s License 7 Years plus experience in the property development or management sector of which 5 should be at the management level, Working knowledge of lease agreements and dispute resolution processes Working knowledge of the higher education sector Working knowledge of residential or student accommodation Relevant Project Management experience
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