Student Enquiry Officer
3 weeks ago
**Student Enquiry Officer**
**Permanent contract **/ Full Time / India / ISH campus in Gurgaon
Sommet Education is a hospitality management and pastry & culinary arts education group of more than 1200 employees that is home to five leading brands: Glion Institute of Higher Education, Les Roches Global Hospitality Education, Ecole Ducasse, Invictus Group and the Indian School of Hospitality. Our headquarters are based in Lausanne, Switzerland, with additional hubs in Marbella, Spain (Accounting) and London, UK (Enrolment, Marketing and Digital).
You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service.
**Your Role**
This role is part of our Digital Outreach team. Advisors are responsible for engaging with and nurturing new student leads generated via our digital marketing channels.
This is a great opportunity for an aspiring international education professional to play a leading role in the growth of the Digital Outreach team based in India.
- Engaging with and nurturing new student leads generated via our digital marketing channels.
- When contacting potential students, you will take a positive but professional approach, responding knowledgeably to initial queries, as well as being able to engage confidently on our school’s unique selling points.
- Ensure that all leads are contacted in a proactive and timely manner, according to defined KPIs.
- The advisor will play an important part in our South Asian student recruitment network, and communicate effectively with different teams, including digital lead generation team, marketing team, field recruitment team and campus teams.
We are seeking a **Student Enquiry Officer** to join our friendly and dynamic Digital Outreach Team. This is an exciting opportunity to work for an international company.
**About You**
This role is a perfect first step into our Enrolment and Marketing team; ideal for a graduate with 1- or 2-years’ experience in sales or customer service in a premium or luxury sector, especially hospitality or culinary arts. This is a great opportunity to develop a career in the international education sector in a high-end B2C services environment, however, we will also consider applicants who have experience in different sectors, though you will need to show a strong track record of relatable experience successfully engaging with premium customers with a consultative sales approach.
**Competitive salary/package**
***Role requirements**
Fluent in English
**Application deadline**:29th March 2024
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