D2C Client Acquisition Manager

3 days ago

Mumbai, India Shadowfax Technologies Full time

Job Description D2C Client Acquisition Manager

Location: Mumbai
Industry: Courier / Logistics Tech

Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Enterprise & D2C Sales

About the Role

We are looking for a dynamic and result-oriented D2C Client Acquisition Manager to drive new business opportunities and scale our presence in the Courier & Logistics Tech industry. The role will focus on Direct-to-Consumer (D2C) sales, client acquisition, and business development for enterprise and SME clients in Mumbai and Western India.

Key Responsibilities

  • Identify and acquire new D2C and B2B clients across logistics, courier, and e-commerce segments.
  • Develop and execute sales strategies to drive revenue growth and expand market share.
  • Manage the end-to-end sales cycle – lead generation, prospecting, negotiations, and closures.
  • Build and nurture long-term relationships with key accounts and enterprise clients.
  • Collaborate with internal teams (operations, product, and customer success) to deliver seamless client onboarding and retention.
  • Track sales pipeline, forecast revenues, and achieve assigned monthly and quarterly targets.
  • Stay updated on logistics tech trends, courier solutions, last-mile delivery models, and e-commerce supply chain innovations.

Key Skills & Competencies

  • Proven experience in D2C Sales / Client Acquisition / Enterprise Sales / B2B Sales.
  • Strong background in Courier, Logistics, 3PL, Last Mile Delivery, or E-commerce Logistics.
  • Excellent communication, negotiation, and relationship management skills.
  • Ability to manage sales funnels, lead generation, and closures independently.
  • Strong analytical skills with the ability to create sales strategies and business plans.
  • Proficiency in CRM tools, MS Office, and sales reporting.

Qualifications

  • Graduate / MBA in Sales, Marketing, or Business Management preferred.
  • 4–8 years of experience in Sales & Business Development within Logistics / Courier / Supply Chain / E-commerce industry.

What We Offer

  • Competitive salary + performance-based incentives.
  • Opportunity to work in a fast-growing logistics tech company.
  • Exposure to D2C, B2C, and enterprise client management.
  • Career growth in sales leadership roles.

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