Field Service Engineer

7 days ago

Pune, India Octillion Power Systems Full time

Role and responsibilities:

This position is responsible for delivering the desired customer service experience to drive service that improves customer satisfaction and maximizes customer retention.

  • To be responsible for testing of lithium ion battery pack.
  • To be responsible for handling high voltage lithium-ion battery system repair and maintenance
  • To be responsible for Repair high voltage and low voltage lithium-ion battery packs, replace components and performing measurements.
  • To support day-to-day engineering tasks and tie workflow to schedule.
  • To be responsible for Manufacturing wire harnesses and test rigs to support battery pack manufacturing and testing.
  • Travel to customer sites within the allotted jurisdictions to collect data
  • To be responsible for Troubleshoot technical issues; operate company laptop and testing tools to help evaluate technical issues and implement required repair tasks.
  • To be responsible to maintain tool kits, laptops, connectors and other proprietary equipment.
  • To communicate with customer about technical issues.
  • To make daily activity logs, tracking of maintenance and part tracking sheet
  • To manage all on-site installation, repair, maintenance and test tasks.

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