Sr Engagement Manager
2 weeks ago
Job Description:
Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth. Grow the share of wallet by identifying new opportunities and successfully closing these opportunities. Monitor account performance and implement strategies for continuous improvement.
Client Relationship Management:• Develop and nurture long-term relationships with key stakeholders within the banking sector.• Utilize relationship management skills to understand client needs, anticipate challenges, and deliver tailored solutions.• Proactively engage with clients to stay informed of their strategies and align them with our offerings.• Act as the primary point of contact for client concerns and escalate issues as needed.Business Development:• Identify and pursue new business opportunities within existing accounts.• Develop strategies to grow business and identify potential upsell or cross-sell opportunities.• Leverage market knowledge and constant learning to propose innovative solutions that address client needs.• Drive the successful closure of new opportunities, contributing to account growth and company revenue.Account Management:• Understand business drivers impacting company growth and leverage it to expand in the account with a clear focus on cross-sell.• Monitor and manage account performance to ensure client satisfaction.• Prepare and present detailed reports on account progress and performance metrics.• Ensure that all account activities are conducted in accordance with company policies and procedures.Collaboration and Coordination:• Work closely with internal teams to ensure timely and effective delivery of solutions.• Collaborate with sales, marketing, and product development teams to align client strategies with company goals.• Participate in cross-functional meetings to provide client insights and feedback.• Work with senior leadership to develop and execute plans that drive account growth and client satisfaction.• Regularly review and adjust strategies based on market trends, client feedback, and performance metrics.Customer Experience:• Develop and implement strategies to enhance the overall customer experience.• Collect and analyze client feedback to continuously improve service delivery.• Ensure client satisfaction through effective communication and problem-solving
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Sr Engagement Manager
2 weeks ago
Mumbai, India Celebal Technologies Full timeSr. Engagement Manager / Relationship Manager Designation – Engagement Manager / Relationship Manager Location – Mumbai Experience – 7-12 Years Job Description: Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth....
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Sr Engagement Manager
2 weeks ago
Mumbai, India Celebal Technologies Full timeSr. Engagement Manager / Relationship ManagerDesignation – Engagement Manager / Relationship Manager Location – MumbaiExperience – 7-12 YearsJob Description:Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth. Grow the...
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Sr Engagement Manager
2 weeks ago
Mumbai, India Celebal Technologies Full timeSr. Engagement Manager / Relationship ManagerDesignation – Engagement Manager / Relationship Manager Location – MumbaiExperience – 7-12 YearsJob Description:Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth. Grow the...
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mumbai, India Celebal Technologies Full timeSr. Engagement Manager / Relationship ManagerDesignation – Engagement Manager / Relationship ManagerLocation – MumbaiExperience – 7-12 YearsJob Description:Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth. Grow the...
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mumbai, India Celebal Technologies Full timeSr. Engagement Manager / Relationship Manager Designation – Engagement Manager / Relationship Manager Location – Mumbai Experience – 7-12 Years Job Description: Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth....
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mumbai, India Celebal Technologies Full timeSr. Engagement Manager / Relationship ManagerDesignation – Engagement Manager / Relationship Manager Location – MumbaiExperience – 7-12 YearsJob Description:Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth. Grow the...
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