Celebal Technologies | Sr Engagement Manager | mumbai
2 weeks ago
Designation – Engagement Manager / Relationship Manager
Location – Mumbai
Experience – 7-12 Years
Job Description:
Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth. Grow the share of wallet by identifying new opportunities and successfully closing these opportunities. Monitor account performance and implement strategies for continuous improvement.
Client Relationship Management:
• Develop and nurture long-term relationships with key stakeholders within the banking sector.
• Utilize relationship management skills to understand client needs, anticipate challenges, and deliver tailored solutions.
• Proactively engage with clients to stay informed of their strategies and align them with our offerings.
• Act as the primary point of contact for client concerns and escalate issues as needed.
Business Development:
• Identify and pursue new business opportunities within existing accounts.
• Develop strategies to grow business and identify potential upsell or cross-sell opportunities.
• Leverage market knowledge and constant learning to propose innovative solutions that address client needs.
• Drive the successful closure of new opportunities, contributing to account growth and company revenue.
Account Management:
• Understand business drivers impacting company growth and leverage it to expand in the account with a clear focus on cross-sell.
• Monitor and manage account performance to ensure client satisfaction.
• Prepare and present detailed reports on account progress and performance metrics.
• Ensure that all account activities are conducted in accordance with company policies and procedures.
Collaboration and Coordination:
• Work closely with internal teams to ensure timely and effective delivery of solutions.
• Collaborate with sales, marketing, and product development teams to align client strategies with company goals.
• Participate in cross-functional meetings to provide client insights and feedback.
• Work with senior leadership to develop and execute plans that drive account growth and client satisfaction.
• Regularly review and adjust strategies based on market trends, client feedback, and performance metrics.
Customer Experience:
• Develop and implement strategies to enhance the overall customer experience.
• Collect and analyze client feedback to continuously improve service delivery.
• Ensure client satisfaction through effective communication and problem-solving
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mumbai, India Celebal Technologies Full timeSr. Engagement Manager / Relationship Manager Designation – Engagement Manager / Relationship Manager Location – Mumbai Experience – 7-12 Years Job Description: Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth....
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mumbai, India Celebal Technologies Full timeSr. Engagement Manager / Relationship ManagerDesignation – Engagement Manager / Relationship Manager Location – MumbaiExperience – 7-12 YearsJob Description:Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth. Grow the...
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Mumbai, India Celebal Technologies Full timeSr. Engagement Manager / Relationship ManagerDesignation – Engagement Manager / Relationship ManagerLocation – MumbaiExperience – 7-12 YearsJob Description:Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth. Grow the...
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Mumbai, India Celebal Technologies Full timeSr. Engagement Manager / Relationship Manager Designation – Engagement Manager / Relationship Manager Location – Mumbai Experience – 7-12 Years Job Description: Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth....
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Mumbai, India Celebal Technologies Full timeSr. Engagement Manager / Relationship ManagerDesignation – Engagement Manager / Relationship Manager Location – MumbaiExperience – 7-12 YearsJob Description:Handle 2-3 large banking customers in the Mumbai region, building and maintaining strong relationships. Take complete ownership of the account, including P&L, ensuring sustainable growth. Grow the...
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Mumbai, Maharashtra, India Celebal Technologies Full timeCelebal Technologies is seeking an experienced Sr. Engagement Manager to join our team in Mumbai. The successful candidate will handle 2-3 large banking customers, building and maintaining strong relationships.This role offers a challenging opportunity to grow the share of wallet by identifying new opportunities and successfully closing these opportunities....
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