Client Services Executive

2 weeks ago


india Cygnus Advertising Full time

Job description

About Us:

Cygnus Advertising (India) Pvt. Ltd is a distinguished creative agency with over 22 years of experience in Advertising & Communication, situated in Kolkata and New Delhi. As a Multi Specialized Agency (MSA), we excel as a Strategic & Communication Solution Partner, providing comprehensive services such as Brand Building, Visual Identity, Web Applications, PR, Social Media Marketing, Audio Visual, Events & Exhibitions, Space Design, and Consulting.

Job Description:

We are looking for a fresher/experienced Client Service Personnel to join our thriving team. The ideal candidate should be a creatively enthusiastic individual with strong communication skills and an educational background in English medium, preferably with a degree in either Mass Communication or a related field.

Location:

Cygnus Advertising (India) Pvt Ltd, Bengal Eco Intelligent Park, Tower 1, 13th Floor, Unit 29, Block EM - 3, Salt Lake, Sector – V, Kolkata – 700091

Responsibilities:

  • Act as the main point of contact for clients, ensuring delivery as per the brief.
  • Develop and maintain strong client relationships through regular communication and meetings.
  • Understand client needs and objectives, providing tailored solutions to meet their goals.
  • Collaborate with internal teams to ensure timely and accurate delivery of services.
  • Handle client inquiries, resolve issues, and escalate as needed.
  • Prepare and deliver reports and presentations to clients.
  • Stay informed about industry trends and competition to provide insights to clients.
  • Meet and exceed client expectations to drive customer retention and growth.

Qualifications:

  • 0-2 years of experience in client services, preferably in media, agency, or publication.
  • Mass Communication/Graduation with an English medium educational background.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proven ability to build and maintain client relationships.
  • Results-driven with a focus on achieving and exceeding targets.
  • Note: Only candidates with the required qualifications and experience will be contacted.

Salary: 20K to 25K

Join us at Cygnus Advertising (India) Pvt. Ltd. and be part of a team that values excellence, innovation, and client satisfaction. We look forward to welcoming a dedicated professional to our dynamic work environment.

Apply:

  • Mail your CV to

#ClientServiceExecutive#ClientRelations#HiringNow#JoinOurTeam#Media#Publication#AdvertisingAgency #CreativeStudio #Masscommunication



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