Client Services Executive
2 weeks ago
Job description
About Us:
Cygnus Advertising (India) Pvt. Ltd is a distinguished creative agency with over 22 years of experience in Advertising & Communication, situated in Kolkata and New Delhi. As a Multi Specialized Agency (MSA), we excel as a Strategic & Communication Solution Partner, providing comprehensive services such as Brand Building, Visual Identity, Web Applications, PR, Social Media Marketing, Audio Visual, Events & Exhibitions, Space Design, and Consulting.
Job Description:
We are looking for a fresher/experienced Client Service Personnel to join our thriving team. The ideal candidate should be a creatively enthusiastic individual with strong communication skills and an educational background in English medium, preferably with a degree in either Mass Communication or a related field.
Location:
Cygnus Advertising (India) Pvt Ltd, Bengal Eco Intelligent Park, Tower 1, 13th Floor, Unit 29, Block EM - 3, Salt Lake, Sector – V, Kolkata – 700091
Responsibilities:
- Act as the main point of contact for clients, ensuring delivery as per the brief.
- Develop and maintain strong client relationships through regular communication and meetings.
- Understand client needs and objectives, providing tailored solutions to meet their goals.
- Collaborate with internal teams to ensure timely and accurate delivery of services.
- Handle client inquiries, resolve issues, and escalate as needed.
- Prepare and deliver reports and presentations to clients.
- Stay informed about industry trends and competition to provide insights to clients.
- Meet and exceed client expectations to drive customer retention and growth.
Qualifications:
- 0-2 years of experience in client services, preferably in media, agency, or publication.
- Mass Communication/Graduation with an English medium educational background.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proven ability to build and maintain client relationships.
- Results-driven with a focus on achieving and exceeding targets.
- Note: Only candidates with the required qualifications and experience will be contacted.
Salary: 20K to 25K
Join us at Cygnus Advertising (India) Pvt. Ltd. and be part of a team that values excellence, innovation, and client satisfaction. We look forward to welcoming a dedicated professional to our dynamic work environment.
Apply:
- Mail your CV to
#ClientServiceExecutive#ClientRelations#HiringNow#JoinOurTeam#Media#Publication#AdvertisingAgency #CreativeStudio #Masscommunication
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