Customer Manager

Responsibilities: * Oversee collections process from booking till payment * Manage customer relationships through CRM software * Analyze data for insights on customer behavior * Collaborate with sales team on post-sales support Annual bonus

Responsibilities:* Oversee collections process from booking till payment* Manage customer relationships through CRM software* Analyze data for insights on customer behavior* Collaborate with sales team on post-sales supportAnnual bonus

Role & responsibilitiesProcess Management & ExecutionOversee daily operations of the Ed-Tech voice/non-voice process within the domestic BPO setup.Ensure achievement of key performance indicators (KPIs), such as AHT (Average Handling Time), FCR (First Call Resolution), CSAT (Customer Satisfaction), etc.Monitor and manage inbound/outbound call traffic, query...

Position Summary & Key Areas of ResponsibilityAs a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open,...

Job Description – Cashier / Customer Service Associate Position: Cashier / Customer Service AssociateDepartment: Store OperationsLocation: Raj Nagar ExtensionReporting To: Store Manager Job Objective To manage billing and transactions efficiently while delivering high-quality customer service, ensuring a smooth shopping experience for all customers. Key...

Job Description – Cashier / Customer Service AssociatePosition: Cashier / Customer Service AssociateDepartment: Store OperationsLocation: Raj Nagar ExtensionReporting To: Store ManagerJob ObjectiveTo manage billing and transactions efficiently while delivering high-quality customer service, ensuring a smooth shopping experience for all customers.Key...

Customer Service Representative Ghaziabad, UP About Us Ingersoll Rand Technology & Services Private Limited is a 100% subsidiary of Ingersoll –Rand’s Productivity Solutions Division. Organisation’s experienced workforce is committed to producing high quality assembly equipment’s and is provided with modern manufacturing & test facilities. All...

Responsible to on Board and Manage retailers Reporting to Field Area Manager on a daily basis, No holiday on weekends can take a week off between Mon-Fri - Experience- 0 - 3 Years- Salary- 1 Lac To 2 Lac 50 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- B.A- Key Skills- Customer Relationship Customer managementAbout...

Company Description Gro Digital Platforms is an innovative end-to-end digital platform for transporters in India. Established in 2021 as a joint venture between Ashok Leyland Ltd and Hinduja Leyland Finance Ltd, Gro Digital Platforms leverages the legacy of the Hinduja Group. Our platform supports fleet owners, drivers, and shippers, offering opportunities...

Company DescriptionGro Digital Platforms is an innovative end-to-end digital platform for transporters in India. Established in 2021 as a joint venture between Ashok Leyland Ltd and Hinduja Leyland Finance Ltd, Gro Digital Platforms leverages the legacy of the Hinduja Group. Our platform supports fleet owners, drivers, and shippers, offering opportunities to...