
Cashier/Customer Service
23 hours ago
Job Description – Cashier / Customer Service Associate
Position: Cashier / Customer Service Associate
Department: Store Operations
Location: Raj Nagar Extension
Reporting To: Store Manager
Job Objective
To manage billing and transactions efficiently while delivering high-quality customer service, ensuring a smooth shopping experience for all customers.
Key Responsibilities
- Operate billing counters and POS systems (cash, card, UPI, vouchers).
- Handle customer queries and complaints politely and effectively.
- Issue receipts, refunds, credits, and manage daily cash reconciliation.
- Assist customers in locating products and share ongoing offers.
- Maintain billing counter cleanliness and ensure proper queue management.
- Support sales floor activities during peak hours if required.
- Follow company security and cash-handling procedures.
- Maintain accurate records of all transactions.
Requirements
- Qualification: 12th Pass / Graduate.
- Experience: 0–3 years (retail/customer service/cashier role preferred).
- Skills: Good communication, numerical accuracy, POS knowledge, customer handling.
- Attributes: Honest, polite, detail-oriented, and customer-focused.
Job Types: Full-time, Permanent
Pay: ₹11, ₹15,000.00 per month
Work Location: In person
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