HR Onboarding Specialist

Position: HR Onboarding Specialist

Location:

Indore

Company:

Creativefuel

Type:

Full-time

About Creativefuel

Creativefuel is a new-age content and creative agency with over 300 team members across Indore and Mumbai. We're behind some of India's most viral digital campaigns and handle a massive network of digital IPs and creators. As we scale, we want to ensure that
every new team member's journey begins with purpose, clarity, and a lasting impression.

Role Overview

We're hiring an
HR Onboarding Specialist

who will own and deliver a world-class onboarding journey for every new hire, from offer acceptance to the end of their probation period. You'll ensure no candidate drops off after the offer, every employee feels connected from Day 1, and our systems and documentation stay flawless.

Offer-to-Join Journey:

• Engage with new joiners immediately after the offer is rolled out
• Conduct pre-joining calls and share company culture decks
• Keep them excited, informed, and engaged to ensure zero offer dropouts

Orientation & Induction:

• Host Day 1 sessions to introduce the company, team structure, and culture
• Walk through Creativefuel's vision, mission, and values in an engaging way
• Introduce HR policies, Code of Conduct, KRAs, and performance expectations

Cultural Integration:

• Set up buddy programs, internal welcome notes, and Slack/WhatsApp intros
• Coordinate with teams for smooth handovers and warm welcomes
• Include new joiners in key internal rituals, meetings, or townhalls

KRA & Task Planning:

• Share a structured 3-month role-specific task plan
• Coordinate with team leads to align deliverables, training, and checkpoints

Feedback & Review Loop:

• Implement and manage structured day check-ins
• Collect feedback from both new joiners and reporting managers
• Flag off any early red flags to HR leadership

System & Compliance Setup:

• Complete biometric/fingerprint registration
• Ensure onboarding completion on Jarvis, Keka, and internal trackers
• Maintain and audit documentation trail, ID proofs, and verification records
• Coordinate with vendors for background verification

Onboarding Gifts & Experience:

• Plan and deliver customised welcome kits and onboarding swag
• Ensure a delightful and memorable Day 1 experience

Probation & Post-Onboarding Support:

• Track progress through the 3-month probation period
• Ensure timely manager feedback and exit from the onboarding status

Automation & Process Improvement:

• Identify areas to automate and reduce manual load
• Continuously improve the onboarding SOP based on feedback

Reporting & Metrics:

• Track onboarding metrics such as:
• Offer-to-join ratio
• Time-to-productivity
• Onboarding NPS / feedback scores
• Documentation & compliance completion rate

Key Responsibility Areas (KRAs)

1. Prevent offer dropouts

through proactive pre-joining engagement
2. Ensure clarity of role, KRA, and company values

from Day 1
3. Deliver a seamless onboarding experience

across all departments
4. Manage all systems, documentation, and HR platforms

for onboarding
5. Create a culture-first experience

using internal tools, gifting, and rituals
6. Own onboarding metrics, flag red flags, and support during probation

What We're Looking For

2–5 years of experience in HR onboarding or HR operations

Strong understanding of Indian HR compliance and onboarding documentation

Hands-on experience with HRMS tools like Keka, Zoho, etc.

Excellent communication and interpersonal skills

Creative mindset to design people-first onboarding journeys

Highly organized with strong attention to detail

Agency experience is a plus