Senior Strategic Account Manager

2 weeks ago

Pune, India Swiggy Full time

Ways of Working : Employees are expected to work from the office on all days out of their respective base locations. About Swiggy Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. Job Title: Senior - Strategic Accounts Manager Roles & Responsibilites : * Manage Accounts for key partners from lead generation to roll-out with complete ownership of National restaurant Chains maintaining sustainable and mutually profitable growth in business, * Maintaining a strong relationship with restaurant owners (Specifically Key Accounts of the City & Country) and advising them on issues related to the market and offering solutions on the same, * Pitching, creating, and delivering high-quality and professional presentations in the form of campaign reports to potential new customers as well as existing customers, and confidently speaking about the business, * Winning new businesses and growing existing accounts to achieve business targets set. Proving the business case with pilots and working with the client to define success metrics with the objective of rolling out, * On-boarding and training of new outlets within the chain in an efficient and scalable way, working with outlet-level contacts and senior stakeholders, * Be on top of the competitive landscape in terms of partners positioning in the ecosystem and * Manage and own complete the P&L across partners effectively. Understanding of Partner’s P&L and business decisions based on the same is expected. Desired Candidate: * Graduate with 3-5yrs of work experience and excellent communication skills, * Good working knowledge and experience of e-commerce activities and all online marketing channels, * Confident, Pleasing, and a go-getter personality with effective communication skills and an attitude/aptitude for Sales, * Analytical, good excel skills. Should be a team player, working alongside people from all walks of life, * Leadership and Influencing skills: Identify builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach. * Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns. * Familiar with the F&B industry. "

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