Trainee - Counsellor (Pre Sales)

2 weeks ago

Noida, India PW (PhysicsWallah) Full time
Role: Trainee - Counselor
Traineeship Duration: 6 months
Work - Mode: Hybrid
Shift Timings: 12pm - 9pm
Stipend: Rs.15000/Month
Responsibilities:
Engage with parents and students to counsel them about academic offerings and curriculum support.
Handle outbound and inbound calling to provide guidance and resolve inquiries.
Support student onboarding for the Curious Junior learning modules.
Collaborate with the academic and curriculum teams to ensure effective communication with stakeholders.
Build trust and maintain professional communication to enhance student/parent satisfaction.
Eligibility
Freshers are welcome to apply.
Preference will be given to candidates from Management or related academic backgrounds .
Strong communication and interpersonal skills are a must.
Work Location & Reporting:
Initial 3 months reporting will be at the Noida office for training, performance evaluation, and probation.
Based on performance and successful completion of probation, work-from-home flexibility may be provided.

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