Customer Relationship Management Manager

1 week ago

Panjim, India Self-employed Full time

Employment Type: (Full-time / Part-time / Contract)Company Overview:Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.Role Summary:We are looking for an experienced CRM Specialist responsible for managing and optimizing our Customer Relationship Management system. You will play a pivotal role in enhancing customer satisfaction, streamlining client interactions, and ensuring the accuracy and effectiveness of customer data.Key Responsibilities:Manage and maintain the CRM platform, ensuring data accuracy, integrity, and accessibility.Develop and implement customer segmentation strategies to optimize marketing and sales initiatives.Analyze CRM data to generate insights and provide recommendations for improving customer engagement, retention, and satisfaction.Collaborate with sales, marketing, and customer service teams to identify opportunities and improve workflows.Design and execute automated campaigns and workflows within the CRM to enhance customer experience.Prepare regular CRM reports highlighting key metrics, trends, and opportunities for improvement.Provide ongoing CRM training and support to internal teams to ensure effective utilization of CRM tools.Identify and troubleshoot CRM issues, coordinating with technical teams for prompt resolution.Qualifications:Bachelor’s degree in Marketing, Business Administration, Information Systems, or related field.2-4 years of proven experience managing CRM systems (e.g., Salesforce, Zoho, HubSpot, Microsoft Dynamics).Demonstrated proficiency in CRM analytics and reporting tools.Excellent understanding of customer segmentation, campaign management, and customer lifecycle strategies.Strong analytical skills with the ability to interpret and leverage CRM data effectively.Excellent communication and interpersonal skills.Preferred Skills:CRM certifications (e.g., Salesforce Certified Administrator, HubSpot CRM Certification).Experience with integration of CRM systems with other digital platforms (e.g., marketing automation, social media, ERP).Familiarity with SQL or database management.Personal Attributes:Detail-oriented with excellent organizational and time-management skills.Strategic thinker capable of identifying and leveraging opportunities.Collaborative and effective team player.Adaptable and proactive in resolving issues and improving processes.Compensation and Benefits:Competitive salary commensurate with experiencePerformance incentivesComprehensive health insuranceProfessional growth and learning opportunitiesPositive and inclusive work environment

  • Customer Relationship Management Manager

    1 week ago

    Panjim, India Self-employed Full time

    Employment Type: (Full-time / Part-time / Contract)Company Overview:Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.Role Summary:We are looking for an...

  • Customer relationship management manager

    1 week ago

    Panjim, India Self-employed Full time

    Employment Type: (Full-time / Part-time / Contract)Company Overview:Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics.Role Summary:We are looking for an...

  • Customer Relationship Management Manager

    1 week ago

    Panjim, India Self-employed Full time

    Employment Type: [Full-time / Part-time / Contract] Company Overview: Our organization is committed to delivering exceptional customer experiences and fostering lasting relationships with our clients. We aim to drive growth through tailored customer engagement strategies, utilizing cutting-edge CRM tools and analytics. Role Summary: We are looking for an...

  • Yes Premier Relationship Manager

    3 days ago

    Panjim, Goa, India Yes Bank Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Job descriptionRelationship Management :Managing the banking and investments relationship and responsible for overall growth of Liabilities & Investment business from branch/retail customersDevelop, manage, and expand customer relationships by providing service level which exceeds client expectations of most important customer segmentIdentify current and...

  • Relationship Manager

    3 days ago

    Panjim, Goa, India R-ya Full time ₹ 4,20,000 per year

    Key Responsibilities*Marketing Financial Products/Services*: Develop strategies to promote financial products like loans, investments, insurance, or credit cards.* Relationship Management*: Build and maintain relationships with clients to understand their financial needs and offer tailored solutions.*Sales Targets*: Meet sales targets for financial products...

  • Assistant Manager Customer Support

    2 weeks ago

    Panjim, Goa, India Delhivery Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Designation - ManagerJob ProfileTo handle and manage the Client Experience & businessJob DescriptionResponsible for managing a team of 8-10 team members who are handling the High Volume SME/D2C clients and ensuring they deliver High Performance and meet their KRA'sStudy Existing Processes/SOP's for improvisation & Set Up New processes based on...

  • Sales Manager

    1 day ago

    Panjim, Goa, India Investin Reality Llp Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company OverviewINVESTIN REALITY LLP, headquartered in Mumbai, is a leader in the real estate industry with a team of over 60 experts dedicated to finding the best properties and providing expert advice. We operate as a strategic partner, forming joint alliances for exclusive marketing rights with developers, and deliver up-to-date market research and...

  • Sales Manager

    1 week ago

    Panjim, Goa, India Tata Capital Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    11127To drive sales and ensure business targets are achievedo Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling while continuing to enhance and upgrade the client relationships.o Retain and expand the company's base of customers for retail loan product so as to ensure repeat business or...

  • Area Sales Manager

    2 weeks ago

    Panjim, Goa, India Paytm Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the team :The Oil and gas vertical Focused Offline payment solution team. Includes payment of oil/petrol and gas bills via QR Codes and POS machines. Predominantly dealing with Petrol and gas station Merchants and other Retail businesses, handling end-to-end sales and Operations. Onboarding new merchants for offline solutions and servicing existing...

  • Home owner Management Executive

    5 days ago

    Panjim, Goa, India ALYF Full time ₹ 40,00,000 - ₹ 60,00,000 per year

    Job Title: Customer Relationship Executive/ Home owner Management executiveLocation: GoaCompany: SOAL – Vacation Rental ManagementExperience: 3 – 5 years in client servicing, hospitality, real estate, or relationship managementBudget : upto 5 lacs P.AAbout SOALSoal is a premium vacation rental management company committed to maximizing rental income...