REGIONAL COLLECTION MANAGER

2 days ago

Vadodara, India White Force Full time

Job description /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} URGENT HIRING for Regional Collection Manager (Unsecured Loan PL/BL) Email ID: Contact : Experience - 10 to 15 Years in Collection Location - Ahmedabad and Baroda (Gujarat) Role & responsibilities •Accountable for reducing delinquency by flow control and improve recovery rates on the assigned Portfolio. •Initiate of legal action on problematic customers •Manage a team of Collections Managers & Collections Executives attached to various branches across the state for Unsecured Business Loans. •Drive the performance of collections agencies through allocated officers who handle agencies, identify areas of weaknesses, recommending solutions, and supporting the collection team to achieve targets. •Ensure timely allocation of cases to Collections Managers and Executives based on Geography and Vintage. •Ensure the collection efficiency through daily reports and regular reviews with the team. •Strategize, forecast, drive and execute plans including the hiring plans. •Ensure dissemination of targets, KPI, and incentive structure to the team at the beginning of the month. •Ensure periodic audits of agencies and the in-house processes through the audit team and compliance with processes within the Region •Ensure internal and external guidelines are adhered to in the field •Motivate team through coaching, development, and training interventions •To support the business on data quality management i.e. improving the quality of customer information available through timely feedback •Scan the environment and be up to date on emerging trends Preferred candidate profile •Bachelor's degree in any specialization. •Proven experience in collection management, preferably in the unsecured lending industry. •Strong knowledge of collection practices, legal regulations, and debt recovery procedures. •Excellent communication, negotiation, and interpersonal skills. •Strong analytical and problem-solving skills. •Proficiency in MS Office and collection management software. •Knowledge of local laws and regulations relating to debt collection Location - Ahmedabad and Baroda (Gujarat) Email ID: Contact :

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