Strategic Account Manager
1 month ago
We wholeheartedly believe that individuals are the lifeblood, the pulse of any organization and workforce. This deep-seated conviction fuels our relentless pursuit of creating the ultimate talent matching and management platform. We seamlessly blend the power of artificial intelligence with HR best practices to unlock profound, predictive, and actionable insights into both individuals and organizations. This not only sets new benchmarks for HR professionals worldwide but also ushers in a new era of HR excellence - a true reflection of our commitment to the pulse of HR.
The company's journey is charted by a dynamic team of experts, a diverse blend of tech and HR backgrounds, spread across vibrant locations in Europe and Southeast Asia, where we find our rhythm, our pulse. Right now, we're on the lookout for talented, self-driven and passionate individuals to join our team as Strategic Account Managers. This role will report to our Global Account Director and it's part of our core belief that an extraordinary team, fueled by the spirit of growth and development, keeps our pulse strong.
We are looking for Strategic Account Managers who:
- Are great active listeners and expert problem solvers to help find the right solutions for our clients
- Have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads
- Enjoy networking and building close relationships internally and externally
- Are always looking to learn and improve – independent self-learners who love to share what they find & thrive in an environment that requires constant growth and learning
- Have a self-driven work ethic – self-starters who love taking initiative and seeing things through to completion
- Source new business opportunities and potential clients by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
- Develop and maintain strategic long-term trusting relationships with high value clients to accomplish organic growth and long-term company objectives.
- Execute strong sales processes, support the development of a full pipeline of sales prospects and demand generation for sustainable growth.
- Establish contact, develop & maintain relationships with prospects
- Maintain relationships with customers and partners in the pursuit and achievement of sales revenue.
- Establish and maintain accurate, timely and documented sales revenue forecasting procedures.
- Ensure there is a proper business case with clear ROI impact, on the standard proposal template.
- Follow-up closely with identified leads and nurture new opportunities from awareness to conversion.
- Research key customer wants and needs to identify current and future opportunities based on the company’s product roadmap
- Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
- Measure, track and analyze key account metrics
- Prepare reports by collecting, analyzing, and summarizing information.
- Maintain quality service by establishing and enforcing company-wide sales standards.
- Work in accordance with applicable policies, processes, and procedures constituting the company’s Information Security Management System (ISMS). This includes but is not limited to the organization’s Information Security Policy, Data Protection Policy, Clean Desk & Screen Policy & Password Management Policy.
Requirements
- 3-5 years of Business Development & Account Management experience, dealing with C-suites and senior decision makers
- Outstanding sales execution track along sales cycle
- Strong verbal & written communication skills, ability to present and lead in a customer-facing capacity in both English and French/ Spanish. Additional European languages would be a bonus.
- Has an understanding of the tech product development cycle
- A thorough understanding of the Human Resource industry is a plus
- Has experience with HubSpot or other CRMs for sales pipeline tracking
- Comfortable working with the following KPIs: New Leads & Partnerships, Pipeline Nurturing, Excellent CRM Hygiene, & Sales Conversions.
- Thrives in an environment that requires constant growth and learning
Benefits
- Hybrid & Flexible Working Arrangements that are built on mutual trust and dependent on your role
- Strong focus on Learning and Development to ensure you succeed in your role
- You will work with a tight-knit team in an open environment who embrace innovation and are committed to being excellent at what they do.
- Welcomed ideas, inputs and suggestions that actually get taken into account
- Sponsorships for training and education
- Regular team/company catch-ups
- Birthday Leave to celebrate with your loved ones
- Additional Leave, e.g. childcare leave, caregiver leave, mental health leave to help you achieve work life balance and look after your overall well being
- Medical (Outpatient) and Private Hospitalization Insurance & Reimbursement are available within the yearly entitlements
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