Technical Support Engineer

2 days ago


Gurugram, India Training Basket Full time
  1. The technical support resource shall be proficient in customer handling

  2. Proficient in OS – Linux, including basic administration knowledge (crontab, shell commands)

  3. Scripting – Shell & Python

  4. Excellent Troubleshooting, Analysis & Debugging skills

  5. Knowledge on GSM, 3G/4G/5G Network Nodes and Architecture

  6. SNMP, Nagios-like monitoring tools

  7. Knowledge of Any Ticketing tool

  8. Good knowledge of DB—Oracle & MySQL (Strong SQL and DBA Knowledge like tuning, purging, partitioning and backups )

  9. Good to have –

MS suite, Protocol Stack (SS7/SIGTRAN/IP)

Requirements

Optional – ETL, JavaScript

Majorly, the candidate should write Linux commands, write shell scripts and write SQL queries.



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