Customer Success Specialist

2 weeks ago

Noida, India Embee Software Full time

Job Title:
Customer Success Specialist

Location:
Noida (Embee Software)

Experience:
1–4 years

Job Summary
We are looking for a motivated and dynamic Customer Success Specialist with a strong background in IT Software Sales or ERP Sales. The ideal candidate will be responsible for generating leads, nurturing client relationships, and driving revenue growth by supporting business development initiatives.

Key Responsibilities

  • Generate new leads through cold calling, email campaigns, LinkedIn outreach, and other digital channels.
  • Understand customer requirements and pitch relevant IT solutions (ERP, Cloud, Software, IT services).
  • Qualify prospects and schedule meetings/demos for the business development team.
  • Maintain strong client relationships to ensure long-term engagement and repeat business.
  • Collaborate with the sales and marketing teams to achieve monthly and quarterly targets.
  • Track and update lead information in CRM systems accurately.
  • Research industry trends, market developments, and competitor activities.

Key Skills & Competencies

  • Proven experience in lead generation and inside sales (1–4 years).
  • Background in IT software sales or ERP sales is mandatory.
  • Excellent verbal and written communication skills.
  • Strong negotiation and persuasion abilities.
  • Ability to build rapport with clients and decision-makers.
  • Self-motivated, target-driven, and results-oriented.
  • Proficiency in MS Office, CRM tools, and online sales platforms.

Qualifications

  • Graduate in any discipline (MBA/PGDM in Sales/Marketing preferred).
  • 1–4 years of relevant experience in inside sales, preferably in IT software/ERP solutions.

Why Join Embee?

  • Opportunity to work with a leading IT solutions provider.
  • Growth-driven and collaborative work culture.

Location: Noida - EMBI, Noida, Uttar Pradesh, India

  • Customer Success Specialist

    1 day ago

    Noida, Uttar Pradesh, India Embee Software Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title:Customer Success SpecialistLocation:Noida (Embee Software)Experience:1–4 yearsJob SummaryWe are looking for a motivated and dynamic Customer Success Specialist with a strong background in IT Software Sales or ERP Sales. The ideal candidate will be responsible for generating leads, nurturing client relationships, and driving revenue growth by...

  • Customer Success

    3 days ago

    Greater Noida, Uttar Pradesh, India DREAMSOL TELESOLUTIONS PVT. LTD. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description Customer Success (BA-QA) Specialist Location: NoidaPosted: 6 hours agoExperience: 2 Years We are seeking a Customer Success (BA-QA) Specialist to ensure high-quality project delivery through effective requirement analysis, quality assurance, and customer interaction, while adhering to data security standards.Key Skills:Strong analytical...

  • Customer Success

    2 weeks ago

    Noida, India Dreamsol TeleSolutions Pvt. Ltd. Full time

    Location: Noida Experience: 2+ Years We are seeking a Customer Success (BA-QA) Specialist to ensure high-quality project delivery through effective requirement analysis, quality assurance, and customer interaction, while adhering to data security standards. Key Skills: Strong analytical skills for requirement analysis and documentation Expertise in quality...

  • Customer Success

    1 day ago

    Noida, Uttar Pradesh, India Dreamsol Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    You are seeking a Customer Success (BA-QA) Specialist to ensure high-quality project delivery through effective requirement analysis, quality assurance, and customer interaction, while adhering to data security standards. Your role will involve utilizing strong analytical skills for requirement analysis and documentation, expertise in quality assurance...

  • Customer Success

    21 hours ago

    Noida, Uttar Pradesh, India Info Edge Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description: The Customer Success role at Info Edge India Ltd for IIMJOBS focuses on ensuring a positive experience for users through effective onboarding, support, and relationship management. The primary objective is to drive user engagement, satisfaction, and retention. Responsibilities include understanding customer needs, providing tailored...

  • customer success

    6 days ago

    Noida, Uttar Pradesh, India Teamware Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job   Key responsibilities In this role, you will be responsible for:    Proficient in communication & capable of effectively managing customer interactions. Building and maintaining strong relationships with customers, understanding their needs, and ensuring their satisfaction with Adobe DME products and services.  Assisting customers in effectively...

  • Customer Success Analyst

    4 weeks ago

    Noida, Uttar Pradesh, India Diligente Technologies Full time

    Job Title: Customer Success AnalystLocation: Noida / ChennaiEmployment Type: Full-TimeExperience Level: Mid-Level (Minimum 4 Years Experience required)Shift timings: 9pm to 6am IST (US Pacific hours)Reports to: Head of Customer SuccessRole OverviewAs a Customer Success Analyst, you'll be the part of the customer success team to help create knowledge base,...

  • Customer Success Analyst

    3 weeks ago

    Noida, Uttar Pradesh, India Diligente Technologies Full time

    Job Title: Customer Success AnalystLocation: Noida / ChennaiEmployment Type: Full-TimeExperience Level: Mid-Level (Minimum 4 Years Experience required)Shift timings: 9pm to 6am IST (US Pacific hours)WORK FROM OFFICE / ONSITEReports to: Head of Customer SuccessRole OverviewAs a Customer Success Analyst, you'll be the part of the customer success team to help...

  • Customer Success Analyst

    3 weeks ago

    Noida, Uttar Pradesh, India Diligente Technologies Full time

    Job Title: Customer Success Analyst Location: Noida / Chennai Employment Type: Full-Time Experience Level: Mid-Level (Minimum 4 Years Experience required) Shift timings: 9pm to 6am IST (US Pacific hours) WORK FROM OFFICE / ONSITE Reports to: Head of Customer Success Role Overview As a Customer Success Analyst, you'll be the part of the customer success team...

  • Customer Success Manager

    4 days ago

    Noida, India Kovaion Consulting Full time

    In Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...