Corporate Relations Manager

1 month ago


bangalore, India Voyance HR Full time
Corporate Relationship Manager


Location: Bengaluru

Key Responsibility Areas

You will be primarily accountable for managing the relationship with all companies where Sprink is a food partner.

Work with senior management team to provide a superior level of service to clients by managing their expectations and our deliverables

Analysing client metrics to identify opportunities to improve the overall service

Communicate key client requirements/service levels internally and help Operations team to manage client expectations if required

Coordinate client satisfaction surveys (voice of the client)

Manage Client escalated issues and work on action items after performing root-cause analysis of the issues raised

Coordinate the invoicing process as per the monthly billing cycle of each client

Act as an escalation point and liaison across the divisions to coordinate resolution of client queries



Requirements

Maximum 2 years of work experience (In similar roles of Sales, Business development or Operations management role)

Should be graduate/diploma in any discipline

Strong organizational and administrative skills

Excellent communication skills, both written and verbal. Spoken and written English is a must. Knowledge of Kannada will be an added advantage.

Comfortable with advanced features of MS excel. Should have the intuition to use data effectively for devising operations efficiency

Detail-oriented with strong analytical and problem-solving skills

This is 6 days working role which will require the selected candidate to be available based on client's needs

The job requires daily travel to client location(s) so having own vehicle is a must



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