
Lead Verification/Customer Support
4 weeks ago
Job Description
About
is one of India's leading digital platforms for local services. We help millions of users connect with service providers across categories such as education, home services, events, business services, and more. With a strong presence in multiple cities, Sulekha leverages technology, data, and customer insights to make service discovery seamless and efficient. Our mission is to empower businesses and individuals by bridging the gap between service seekers and service providers.
Position: Consultant
Location: Chennai
Job Summary
We are seeking energetic and customer-focused Consultants to join our customer support team. The ideal candidate will be responsible for handling customer interactions through calls, ensuring customer satisfaction, and achieving daily targets.
This role requires proficiency in Hindi and Telugu in addition to English.
Key Responsibilities
Make over 400 customer calls per day through the auto-dialing system.
Follow the customer service script provided to maintain consistency.
Adhere to company policies, resolution processes, and compliance standards.
Maintain strong customer relations and ensure satisfaction.
Achieve individual and team-based performance targets.
Record and analyse customer interactions using the internal CRM system.
Maintain data accuracy and document customer queries.
Qualifications & Experience
Bachelor's degree is preferred.
Customer-oriented with strong professionalism and active listening skills.
Ability to multitask, manage time effectively, and achieve targets.
Strong communication skills in English with proficiency in Hindi and Telugu.
Good call handling skills with a problem-solving attitude.
Key Skills
Excellent communication skills in English, Hindi, and Telugu.
Customer engagement and service orientation.
Analytical thinking and attention to detail.
Strong written and verbal skills.
Job Type: Contractual / Temporary
Pay: ₹19, ₹20,000.00 per month
Work Location: In person
-
Document Verification Executive at Tambaram
4 weeks ago
Perungudi, India VeeGee Associates Full timeVee Gee Associates is a reputed Risk Containment Unit (RCU) and leading field verification agency for major banks and NBFCs across Tamil Nadu. With over 200+ employees, we specialize in delivering reliable bank loan verifications, residence and office checks, and financial documentation validations. We are expanding our team in Tambaram and looking for...
-
Document Verification Executive at Tambaram
1 week ago
Perungudi, Tamil Nadu, India VeeGee Associates Full time ₹ 72,000 per yearVee Gee Associates is a reputed Risk Containment Unit (RCU) and leading field verification agency for major banks and NBFCs across Tamil Nadu. With over 200+ employees, we specialize in delivering reliable bank loan verifications, residence and office checks, and financial documentation validations.We are expanding our team in Tambaram and looking for...
-
Senior Process Associate
2 days ago
Perungudi, Tamil Nadu, India Tech Lead RCM Full time ₹ 3,75,000 - ₹ 5,00,000 per yearJob Summary:We are a rapidly growing RCM organization seeking a motivated and self-driven professional with proven experience in Insurance Verification, Charge Entry, and Payment Posting. The ideal candidate must be detail-oriented, accountable, and capable of delivering quality output in a fast-paced and evolving healthcare environment.Key...
-
Patient Calling Specialist
6 days ago
Perungudi, Tamil Nadu, India Tech Lead RCM Full time ₹ 3,00,000 - ₹ 4,20,000 per yearCompany: Tech Lead RCMLocation: Chennai, IndiaJob Type: Full-timeAbout UsTech Lead RCM is a fast-growing Revenue Cycle Management (RCM) company helping physician offices and healthcare providers achieve efficiency in billing, collections, and compliance. We are building a high-performance Patient Calling Team to manage both inbound and outbound patient...
-
Customer Support Associate
2 weeks ago
Perungudi, Tamil Nadu, India Anora Instrumentation Full time ₹ 2,50,000 - ₹ 3,50,000 per yearHiring: Customer Support Executive (Voice Process)Location: RMZ Millennia Business Park – Tower 1A, Ground Floor 143, Dr. MGR Road, Kandanchavadi, Chennai – 600096Interview Time: 10:00 AM – 1:00 PMShift: Night Shift (6:30 PM – 3:30 AM)Contact: Sowmya Role OverviewWe are seeking experienced professionals with strong communication skills and a...
-
Customer Support Representative
2 weeks ago
Perungudi, Tamil Nadu, India Omega Health Care ( Apexon Health ) Full time ₹ 3,36,000 per yearHello Job SeekersWe are hiring for customer support executive .Minimum one year experience in voice process can apply .Kindly share your resumes to Sowmya ThanksHR TeamJob Type: Full-timePay: ₹20, ₹28,000.00 per monthBenefits:Health insuranceLife insurancePaid sick timeProvident FundWork Location: In person
-
Customer Support Executive
2 weeks ago
Perungudi, Tamil Nadu, India Omega Healthcare Management Services Pvt. Ltd.. Full time ₹ 84,000 - ₹ 4,20,000 per yearGreetings from Omega HealthcareDear Candidates,We are hiring Experienced Customer Support Executives Candidates with either International or Domestic Voice experience (Inbound or Outbound) are eligible.Eligibility Criteria:Experience: 1 to 3 years (either International or Domestic Voice experience - Inbound or Outbound are eligible).Educational...
-
Customer Support Executive
4 weeks ago
Perungudi, India LCR Consultant Services Full timeJob Title - Kannada Voice Process Executive Locations: Perungudi Thoraipakkam Nungambakkam _ Kovilampakkam Salary: ₹13,000 – ₹20,000 per month -- Key Responsibilities Handle outbound calls* in Kannada. Provide *customer support*, resolve queries, and escalate issues when needed. Explain products/services clearly and persuasively. Maintain...
-
Customer Support Team Leader
2 weeks ago
Perungudi, Tamil Nadu, India Lubdub Medical Technologies Pvt Ltd Full time ₹ 46,878 - ₹ 5,62,011 per yearA Customer Service Team Leader oversees a team of customer service representatives, ensuring excellent service delivery, resolving escalated issues, and providing guidance to team members. They are responsible for training, performance management, and analyzing data to improve service quality and efficiency. Key Responsibilities:Leading and Coaching:Provide...
-
Credentialing Specialist
22 hours ago
Perungudi, Tamil Nadu, India Tech Lead RCM Full time ₹ 5,45,616 per yearLocation: Chennai, IndiaShift: Night Shift (US Healthcare Process)Experience Required: 2–4 years in US Healthcare CredentialingDepartment: Provider Enrollment & CredentialingReports To: Operations HeadAbout the RoleWe are looking for a detail-oriented and proactive Credentialing Specialist to join our fast-growing Revenue Cycle Management team. The ideal...