Counsellor
3 weeks ago
Physics Wallah is hiring for Counsellor Role
Experience - 1-5 years of education/academic counselling experience in EDTECH
( Strong JEE/NEET knowledge required )
Location - Pune Pimpri
Salary upto 4.5lpa
QUALIFICATION:
● Proven experience in sales, preferably in the Ed Tech industry.
● Any Bachelor's degree
● Excellent communication and interpersonal skills, with the ability to build rapport with customers.
● Ability to understand customer needs and tailor solutions accordingly.
● Familiarity with CRM software and proficiency in using technology for sales-related activities will be a plus.
● Highly motivated, target-driven, and results-oriented individual.
● Ability to work independently as well as collaborate effectively with a team. ● Strong organizational skills and attention to detail.
● Fluency in English, Hindi, and local language (both written and spoken)
RESPONSIBILITIES:
● Engage with prospective students and their parents to understand their educational goals, challenges, and requirements.
● Provide detailed information about our products and services, explaining how they can meet the needs of potential learners.
● Effectively communicate the value proposition of our offerings, emphasizing the benefits of our platform and its features.
● Address customer inquiries, resolve concerns, and provide appropriate solutions to ensure customer satisfaction.
● Conduct sales presentations and product demonstrations, showcasing the features and benefits of our Ed Tech solutions.
● Follow up with leads and prospects via phone calls, emails, and other communication channels to nurture relationships and convert them into customers.
● Maintain accurate and up-to-date records of sales activities, learner/parent interactions, and prospect information using our CRM system.
● Collaborate with the sales team to achieve individual and team sales targets.
● Stay updated on industry trends, competitors' offerings, and market dynamics to provide insights and recommendations for sales strategies and product enhancements.
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