Counsellor

2 weeks ago


india PW (PhysicsWallah) Full time

PhysicsWallah is hiring for Academic/Education Counsellor


Experience - 1-5 years into Academic/education counselling

*STRONG KNOWLEDGE OF JEE/NEET REQUIRED*


Location - Maninagar Ahmedabad

Salary upto 4.5lpa


RESPONSIBILITIES:

● Engage with prospective students and their parents to understand their educational goals, challenges, and requirements.

● Provide detailed information about our products and services, explaining how they can meet the needs of potential learners.

● Effectively communicate the value proposition of our offerings, emphasizing the benefits of our platform and its features.

● Address customer inquiries, resolve concerns, and provide appropriate solutions to ensure customer satisfaction.

● Conduct sales presentations and product demonstrations, showcasing the features and benefits of our Ed Tech solutions.

● Follow up with leads and prospects via phone calls, emails, and other communication channels to nurture relationships and convert them into customers.

● Maintain accurate and up-to-date records of sales activities, learner/parent interactions, and prospect information using our CRM system.

● Collaborate with the sales team to achieve individual and team sales targets.

● Stay updated on industry trends, competitors' offerings, and market dynamics to provide insights and recommendations for sales strategies and product enhancements.


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