Telecaller/ Student Career Counsellor
2 weeks ago
We are expanding our team and seeking a dedicated Student Career Counsellor to join our admission information centre.
Looking for compassionate and motivated aspirants to join our Student Counselling team at Galgotias University- Greater Noida. As a Tele caller, you will play a crucial role in reaching out to applicants, offering support, and guiding them program details and with admission process. This position involves excellent communication skills, empathy, and the ability to address the diverse needs of prospective applicants.
Key Responsibilities:-
ü Place outbound calls to students to assess their eligibility, address their queries and offer counselling services.
ü Provide information about university, programs details, fees structure and admission process.
ü Actively listen to students' concerns and offer appropriate responses.
ü Document and update student records with relevant information from calls.
ü Follow up with students to monitor progress and offer ongoing support.
Qualifications and Skills:-
ü Excellent communication and interpersonal skills.
ü Empathetic and compassionate approach towards students' concerns.
ü Ability to handle confidential information with professionalism.
ü Basic computer skills and familiarity with CRM software.
ü Previous experience in counselling, customer service, or a related field is a plus.
Education and Experience:-
Bachelor's degree, Previous experience in counselling or tele-calling role is an advantage.
Work Place: Galgotias College of Engg & Tech (GCET), Knowledge Park-II, Greater Noida, (near Knowledge Park Metro Station)
Joining: On Immediate basis.
Salary- As per Industry norms,
How to Apply:
Interested candidates may also submit their resume to
Please mention in the subject line Application for "Tele-caller / Student Carrer Counsellor".
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