
Retail Sales Manager
2 days ago
- Achieve sales targets for all eyewear categories (frames, sunglasses, contact lenses, accessories).
- Develop and implement sales strategies to maximize revenue and profitability.
- Monitor daily, weekly, and monthly sales performance of showrooms.
- Identify new market opportunities and customer segments.
- Oversee smooth functioning of multiple retail outlets.
- Ensure adherence to company policies, SOPs, and compliance requirements.
- Manage visual merchandising and store presentation to align with brand standards.
- Coordinate with the corporate team for billing, utilities, and vendor payments.
- Ensure consistent high-quality customer experience in all showrooms.
- Handle escalated customer complaints and resolve them effectively.
- Build strong customer relationships and loyalty programs.
- Recruit, train, and supervise showroom staff including optometrists, sales executives, and store managers.
- Conduct regular performance reviews and provide coaching/mentoring.
- Motivate and drive team members to achieve sales and service excellence.
- Monitor stock levels and ensure timely replenishment.
- Minimize stock-outs and dead stock through effective planning.
- Coordinate with suppliers and vendors for timely deliveries.
- Prepare and analyze sales reports, footfall data, and conversion ratios.
- Report financial and operational performance to senior management.
- Provide insights on market trends and competitor activities.
Job Type: Full-time
Pay: ₹25, ₹30,000.00 per month
Work Location: In person
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