Head of Technology Workforce Strategy
3 weeks ago
Head of Technology Workforce Strategy and Management
Work Location: Pune/ Bangalore/ Hyderabad
The role will be responsible for the design, implementation, and management of efficient global operational processes surrounding people and talent including development and oversight of executive data analytic metrics and management reporting. They will provide thought leadership and subject matter expertise to drive best practice as a key influencer of organizational agility across the bank. Partnering with Technology Leadership, Talent Acquisition, HR, Procurement and Global Functional and Regional teams.
Responsibilities:
Workforce Strategy – Define the technology workforce strategy in accordance to Financial Resource Plan and ensure alignment to Group Strategy:
- Define the Technology, Innovation and Data Target Operating Model and Organizational structure to effectively deliver Technology services to the bank including location strategy, resource mix capability requirements and talent strategy.
- Define Technology workforce plan in line with Technology Financial Resource Plan.
- Establish Technology, Innovation and Data workforce targets and Global Functional and Regional workforce plans in line with the Strategy – supported by fully-costed headcount model.
- Create optimal Technology, Innovation and Data location strategy in adherence to top-down Group guidance and Global Functional and Regional teams bottom up demand.
- Chair the Technology Organizational Design Authority (ODA) for senior roles and consult Global Functional and Regional teams on ODA submissions.
- Support the Digital Acceleration Programme People and Talent workstream where required from Tech workforce strategy perspective.
- Provide ongoing and additional support for HR Technology on confidential assignments.
- Business case development for key workforce initiatives such as contractor replacements, orchestration efficiencies and Generative AI impact on Technology’s future state workforce
- Drive the long term Strategic Workforce future state architecture and tooling in partnership with other group functions.
Qualifications
To be successful in this role, you should meet the following requirements:
- Proven track record of senior executive leadership and management roles within the financial services industry, preferably within multinational banks
- Strong verbal and written communication skills – able to translate complex situations into a simple digestible message and able to tailor message according to the target audience. Able to create impactful presentations and updates for a senior audience
- Key influencer of people – can demonstrate exemplary teamwork and collaboration skills with ability to gain buy in and support to driving an end state design through to execution
- Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market
- Experience of managing within a complex matrix environment
- Deep financial and commercial awareness
- Demonstrable experience in managing significant financial and resource plans, organizational transformation, and project portfolio management
- Ability to manage and mitigate operational risk effectively
- Develops and maintains long term relationships with highly critical stakeholders internally and externally
- Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction
- Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes
- Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above
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