Workforce Optimization Specialist

Job SummaryWe are seeking a highly skilled Workforce Optimization Specialist to join our team at Aptino, Inc. Key ResponsibilitiesAs a Workforce Optimization Specialist, you will be responsible for monitoring call service levels and ensuring that global client partner locations meet their productivity targets. Your role will involve creating plans to align...

Job OverviewWe are seeking a highly skilled Workforce Optimization Specialist to join our team at IGT Solutions. This role is responsible for ensuring the smooth operation of workforce management functions, including forecasting, scheduling, and real-time management.

Job Summary: We are seeking a highly skilled Workforce Optimization Specialist to join our team at Aptino, Inc. Key Responsibilities: Service Level Management: Oversee call service levels, handle time, service time adherence, and arrival patterns to ensure optimal performance. Workforce Management: Utilize workforce tools (such as IEX, Aspect, Avaya) to...

About the RoleWe are seeking a skilled Workforce Management Analyst to join our team at IGT Solutions. As a key member of our operations team, you will be responsible for optimizing workforce efficiency and ensuring the smooth operation of our workforce management function.Key Responsibilities:Forecasting and Scheduling: Develop and implement accurate...

Job Title: Workforce Optimization AnalystAptino, Inc. is seeking a skilled Workforce Optimization Analyst to join our team. The successful candidate will be responsible for monitoring call service levels, ensuring global client partner locations meet productivity targets, and creating plans to align with client KPIs.Key Responsibilities:Real-Time Monitoring:...

Role Summary:We're seeking a strategic leader to head our Workforce Planning and Management function. As Chief Workforce Optimization Officer, you'll be responsible for developing and implementing comprehensive headcount strategies that drive business results.Key Responsibilities:Develop and execute headcount plans that align with organizational...

Job DescriptionAllstate Benefits seeks a seasoned Workforce Management Specialist to join our team.Key Responsibilities:Develop and maintain accurate volume forecasting models to ensure service standards are met.Provide short-term and long-term strategic planning to drive service level and customer satisfaction results.Communicate call volume fluctuations...

Job Summary:As a Real-Time Operations Analyst at Aptino, Inc., you will play a crucial role in ensuring the effectiveness of our call service levels and workforce management processes.Key Responsibilities:Real-Time Monitoring:Monitor call service levels, handle time, service time adherence, and arrival patterns to optimize our operations.Workforce...

Job SummaryAs a Workforce Management Analyst at IGT Solutions, you will play a crucial role in optimizing workforce efficiency and ensuring the smooth operation of the workforce management function. You will be responsible for overseeing the forecasting, scheduling, and real-time management activities, as well as providing insights and recommendations for...

Company OverviewIGT Solutions is a pioneering customer experience company, specializing in transformative experiences for global brands using digital technologies. With a combination of Digital and Human Intelligence, IGT has become the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.Established in 1998,...

Job SummaryWe are seeking a highly skilled Finance Optimization Specialist to join our team at Exusia in Pune. As a key member of our Global Finance Practice, you will be responsible for optimizing the finance and accounting verticals of the firm.

Job Title : Optimizely SpecialistLocation : PuneExperience : 3 to 4 yearsJob Overview : The Optimizely Specialist is responsible for managing website experimentation, A/B testing, and personalization initiatives to drive user engagement, conversion rate optimization (CRO), and overall business performance. The role involves collaborating with marketing,...

OverviewFIS, a leading FinTech Product MNC, offers an exciting opportunity to join its vibrant team as a Business Optimization Specialist. This role involves delivering end-to-end process optimization and automation solutions to FIS teams and clients.Job DescriptionAs a Business Optimization Specialist, you will be responsible for:Conducting discovery,...

About GallagherGallagher is a leading insurance brokerage and risk management services firm.Job DescriptionWe are seeking a highly skilled Data Analytics Specialist to join our team in the UK and EMEA Human Resources function. As a key member of our workforce analytics team, you will play a critical role in supporting the development and design of...

About the RoleWe are seeking a highly skilled Marine Route Optimization Specialist to join our team. As a key member of our operations department, you will play a crucial role in ensuring the safe and efficient movement of vessels worldwide.Job DescriptionThis is a challenging opportunity for someone who is passionate about marine operations and route...

Workforce Planning and Management Senior Vice PresidentBNY Mellon is searching for a skilled Workforce Planning and Management Senior Vice President to lead our team in Pune, India. This is a hybrid role that requires a strong understanding of workforce management systems, strategic planning, and data-driven decision-making.Key Responsibilities:Develop and...

About the RoleWe are seeking a highly skilled Performance Optimization Specialist to join our team at Outworx Solutions Pvt. Ltd.Job DescriptionOverview: As a Performance Optimization Specialist, you will be responsible for ensuring the high performance, scalability, and reliability of our applications and systems.Your Key Responsibilities:Design, execute,...

Unlock Your Potential as an AdTech Campaign Optimization SpecialistWe are seeking a highly skilled and motivated individual to join our team as an AdTech Campaign Optimization Specialist. As a key member of our team, you will be responsible for optimizing ad campaigns to drive maximum ROI for our clients.About PubMatic:PubMatic is a leading independent...

Job Title: Optimizely Experimentation SpecialistLocation: RemoteExperience: 3-5 yearsJob Overview:The Optimizely Experimentation Specialist is responsible for driving user engagement, conversion rate optimization (CRO), and overall business performance by managing website experimentation, A/B testing, and personalization initiatives. This role involves...

About the Role:This position requires a unique blend of technical expertise, business acumen, and strong interpersonal skills. The successful candidate will be responsible for driving data-driven decision-making, optimizing processes, and collaborating with various stakeholders to support the organization's workforce management and financial forecasting...