Servion Global Solutions | UCCE L1 Support | pune

Job Title: L1 UCCE Support EngineerWork Location: Pune ( Work from Office)Experience: 1 to 5 YearsKey Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshootingJob Description:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting knowledge for creating a new call flow and...

Job Title: L1 UCCE Support Engineer Work Location: Pune ( Work from Office)Experience: 1 to 5 Years Key Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshootingJob Description: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting knowledge for creating a new call flow...

Job Title: L1 UCCE Support EngineerWork Location: Pune ( Work from Office)Experience: 1 to 5 YearsKey Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshootingJob Description:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting knowledge for creating a new call flow and...

Job Title: L1 UCCE Support Engineer Work Location: Pune ( Work from Office) Experience: 1 to 5 Years Key Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshooting Job Description: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Cisco ICM/CCMP/CVP/CUIC & troubleshooting. Scripting knowledge for creating a new call...

Job Title: L1 UCCE Support Engineer Work Location: Pune ( Work from Office) Experience: 1 to 5 Years Key Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshooting Job Description: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Cisco ICM/CCMP/CVP/CUIC & troubleshooting. Scripting knowledge for...

Job Title: L1 UCCE Support EngineerWork Location: Pune ( Work from Office)Experience: 1 to 5 YearsKey Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshootingJob Description:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting knowledge for creating a new call flow and...

Job Title: L1 UCCE Support Engineer Work Location: Pune ( Work from Office)Experience: 1 to 5 Years Key Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshootingJob Description: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting knowledge for creating a new call flow...

Job Title: L1 UCCE Support Engineer Work Location: Pune ( Work from Office)Experience: 1 to 5 Years Key Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshootingJob Description: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting knowledge for creating a new call flow...

About the RoleServion Global Solutions is seeking an experienced Senior Voice Network Engineer to join our team in Pune, India.Job SummaryWe are looking for a highly skilled and motivated individual to support our Cisco UCCE / UCCX / PCCE solutions and 3rd party Call recording platforms.Key ResponsibilitiesCisco ICM/CCMP/CVP/CUIC & troubleshootingScripting...

We are seeking a highly skilled Technical IT Consultant to join our team at Servion Global Solutions.Job SummaryThe successful candidate will be responsible for leading the development of IVR and CTI components using Cisco Contact Center products, as well as contributing to the growth and guidance of our team.This is an excellent opportunity for a motivated...

Good knowledge in Cisco Contact Center products' architecture of both IVR and CTI components. SQL knowledge. Core Java and basics of Advanced Java. Expert in Troubleshooting and Logical Thinking. Contribute both individually while leading and guiding the team. Managing escalations and professionalism. Should be good in driving calls with client and...

Good knowledge in Cisco Contact Center products' architecture of both IVR and CTI components.SQL knowledge.Core Java and basics of Advanced Java.Expert in Troubleshooting and Logical Thinking.Contribute both individually while leading and guiding the team.Managing escalations and professionalism.Should be good in driving calls with client and participation...

Job Description:As a seasoned professional, you will be responsible for overseeing the operations of Cisco Contact Center for a prominent banking customer. This is a 24/7 support role that requires experience in managing a team proficient in Cisco UCCE and outbound dialer technology.The ideal candidate must have at least 12 years of experience in the field...

Job Title: Telecom Operations Manager - Banking Support"cryptoTitle We are seeking a highly experienced Telecom Operations Manager to lead our Cisco Contact Center team for 24 x 7 support. This role requires strong leadership skills and experience in managing a team with Cisco UCCE, outbound dialer, and other technologies. Key Responsibilities:\

Job Description: #LI-DNI Managing Cisco Contact Center Operations for a Banking customer for 24 x 7 support. Experience in managing Support team with Cisco UCCE, outbound dialer, Has to work 2 Saturdays in a month as well Key Skills: Telecom Experience, Cisco UCCE, outbound dialer Location: PUN Required Experience: Min 12 yrs Positions: 1

Job OverviewWe are seeking an experienced Service Delivery Manager to lead our Cisco Contact Center Operations team in a 24 x 7 support environment for a prominent Banking customer.About the RoleThis key position is responsible for managing a team of professionals who provide critical support for our client's contact center operations, leveraging expertise...

**Job Description**: Independently work on user or high priority tickets, change requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives. Gather, Understand and Successfully Translate business requirements into technical specifications. Ready to work in rotational US Shifts. Flexible...

**We are looking for L0 Global Support Role with below mentioned skill sets** ** Freshers also welcome with excellent communication skills** **L0-Support Role (PUNE)** - Is responsible to log and dispatch cases, provide status updates and route cases appropriately to the right queue as per the defined SLA. - Handling of misroute calls and cases - Handling...

Pune, IN-MH - Position Type Full Time - Requisition ID 11608 - Level of Education Technical School - Years of Experience 1+ to 2 Years **About Exela** Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user...

Job Title : L1 Helpdesk Service Agent Roles and Responsibilities Excellent verbal & written communication skills in Arabic Language to connect with Internal & External Customers. - Should be efficient in handling L1 service desk & call support activities in Arabic Language for Airports/ Airlines - Have understanding of troubleshooting, setting up Outlook...