customer care manager
Found in: Whatjobs IN C2 - 2 weeks ago
Company Overview
Cemech Lexury Paints is a leading paint manufacturer with a strong presence in the market. With 500 employees, our company is dedicated to delivering high-quality paint products to our customers. Our headquarters is located in Bangalore, and we specialize in the production of paints for appliances, electrical, and electronics manufacturing.
Job Overview
We are seeking a Customer Care Manager to join our team at Cemech Lexury Paints. As a Customer Care Manager, you will be responsible for managing and overseeing the customer care department in our company. This is a full-time position based in Hyderabad, Telangana, India, and is ideal for candidates with 1 to 3 years of experience in customer service management.
Qualifications and Skills
- Proven experience in customer service management
- Excellent communication and interpersonal skills
- Strong leadership and management abilities
- Ability to handle difficult customer situations with tact and diplomacy
- Proficiency in using customer service software and CRM systems
- Analytical skills to assess customer care metrics and identify areas for improvement
- Ability to work under pressure and meet tight deadlines
- Bachelor's degree in business administration or a related field
Roles and Responsibilities
- Manage and supervise the customer care department, ensuring efficient and effective service delivery
- Handle customer inquiries, complaints, and feedback through various channels such as phone, email, and social media
- Develop and implement customer care strategies and processes to improve customer satisfaction and loyalty
- Train and mentor customer care representatives to deliver exceptional customer service
- Monitor and evaluate customer care metrics and generate reports for management review
- Collaborate with other departments to ensure smooth coordination and resolution of customer issues
- Stay up-to-date with industry trends and best practices in customer care management
-
customer care manager
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India Cemech Lexury Paints Full timeCompany OverviewCemech Lexury Paints is a leading paint manufacturer with a strong presence in the market. With 500 employees, our company is dedicated to delivering high-quality paint products to our customers. Our headquarters is located in Bangalore, and we specialize in the production of paints for appliances, electrical, and electronics...
-
Customer care executive
Found in: beBee jobs IN - 3 days ago
Hyderabad, Telangana, India Varun Motors Private Limited Full timeDear Female Candidates, Greetings from VARUN MOTORS PVT LTD We are hiring for CUSTOMER CARE EXECUTIVE/ TELE-CALLER Looking for enthusiastic candidates who want to build their carrier in customer service with having excellent English grammar written and verbal skillsNOTE:Must have Excellent Communication skills in English grammar Job Role : Designation :...
-
Sea Logistics Customer Care Manager
Found in: beBee S IN - 4 weeks ago
Hyderabad, India Kuehne Nagel Full timeYou will be joining our Customer Care Team to add your leadership expertise + skills to the delivery of Customer Excellence. Your Role You will be responsible for leading, directing + optimizing your customer care team (CCL) to continuously provide customer excellence + sustainable growth across your scope of responsibility. Your Responsibilities ⢠To...
-
Customer Care Executive
5 days ago
Hyderabad, India Airlo Full time**Job Title**: Customer Care Executive (Only Female) **Department**: Customer Service **Reports To**: Customer Service Manager **Summary**: The Customer Care Executive is responsible for providing excellent customer service to our clients. This includes answering questions, resolving issues, and upselling products and services. The Customer Care Executive...
-
Customer Care Associate
4 hours ago
Hyderabad, India Avidbots Full time**About Avidbots**: At Avidbots, we believe in solving real world problems with autonomous robotics solutions. Our current product, Neo, is a fully autonomous floor scrubbing robot deployed and trusted by the world’s leading facilities and building services companies - and we aren’t stopping there! We are dedicated to continuously innovate, both on our...
-
Customer Care Executive
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India Tech Mahindra Full timeA customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues.A customer care executive is a professional responsible for communicating...
-
Customer Care Executive
5 days ago
Hyderabad, India SarvHr Solutions Full timeDear Aspirants, Greetings from SarvHr Solutions!!!!! We are looking for immediate joiners for Customer care Executive **CUSTOMER CARE EXECUTIVE**: **Experience-2 to 5 years** **Location - Hyderabad (Abids)** **Job description**: **Roles and Responsibilities** - Handle inbound calls & outbound calls - Assure satisfactory level of service is being...
-
Customer Care Executive
4 days ago
Hyderabad, India Datalake Solutions Full timeRole: Customer Care Executive. To be able to support our Sales people on field and receive calls from customers in India and USA. Fluent in speaking in Languages: Telugu, Hindi, English Excellent Interpersonal Skills, and should be fluent in English. Experience: 1-2 years. About the Company: Your Buddy is a Merchant Centric product where the Merchant...
-
Customer Care Executive
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India DS Research Full timeCustomer Care Executive Hyderabad We are looking for a friendly and professional Receptionist to join our team at D.S. Research Centre. As a Customer Care Executive , you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. Responsibilities: Welcoming patients...
-
Customer Care Executive
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India Tricolour Manpower Solutions Full timeRole : Customer Care ExecutiveLocation : HyderabadJob ResponsibilitiesAnswer phone calls in a more professional manner and provide information about products and services as required by the callersThey are responsible for taking or cancelling orders, and obtaining details of customer complaintsKeep records of interactions and transactions of customer;...
-
Customer Care Executives
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India Yashoda Hospitals Full timeCustomer Care Executives / Senior Executives – Doctors (BDS/Physios/BHMS) & Medical Personnel or MHA’s Responsibilities: Noting Patient Arrival Details – Taking Prior Appointments with the Specialists for the Date of Arrival Co-ordinating their Medical Evaluation, Treatment Plan and ensuring adherence to the given Estimate Consulting with...
-
Customer Care Executive
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India RELIANT CREDITS INDIA LIMITED Full time1. Responsibility to receive/make comprehensive inbound, as well as outbound telemarketing, follow call at the designated branch. should be able to explain the concept of Deposit, Gold Loan, and Other Products either over the phone itself or by inviting them to the office.2. Responsible for maintaining and updating of CCE Register, Conversion...
-
Customer Care Executive at Quality Council of India
Found in: beBee S IN - 3 weeks ago
Hyderabad, India Quality Council Of India Full timeJob Requirements Job Title: Customer Care Executive at QUALITY COUNCIL OF INDIA - BPO / Customer Care Role in Hyderabad, TelanganaCompany Name: QUALITY COUNCIL OF INDIALocation: Hyderabad, TelanganaSalary: â¹12,000 - â¹16,000 per monthQualification: 12th Standard / PUCJob Description:Handle incoming customer calls and emails in a professional and...
-
Customer Care Executive
3 days ago
Hyderabad, India Square BPO Services Pvt Ltd Full time**Job Types**: Full-time, Fresher **Salary**: ₹12,500.00 - ₹15,500.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Flexible shift - Night shift - Rotational shift Supplemental pay types: - Shift allowance Ability to commute/relocate: - Secunderabad, Hyderabad - 500016, Telangana: Reliably commute or planning to...
-
Customer Care Executive
4 days ago
Hyderabad, India Naresh I Technologies Full time_**Looking for Customer Care Executive**_ - _**It is Work from Office and Full Time**_ - _**Office timings are 9 am to 6Pm or 9:30 am to 6:30 Pm**_ - _**We have different Department for Outbound and Inbound.**_ - _**There is no Target Base**_ - _**Wording days - 6 days ( Monday to Saturday )**_ **Salary**: ₹10,000.00 - ₹14,000.00 per month Schedule: -...
-
Pharmacist Job Opening at Care Hospitals, Hyderabad
Found in: beBee jobs IN - 6 days ago
Hyderabad, Telangana, India CARE Hospitals, Swaasa Jobs Full timeJob Requirements Job Title: SR. Pharmacist / PharmacistCompany Name: CARE HospitalsLocation: Hyderabad (Banjara Hills)Salary: Competitive salary based on experienceQualification: B.Pharma in PharmacyOpenings: 5Job Description:Are you a skilled Pharmacist looking for an exciting opportunity in the medical services industry? Care Hospitals is seeking talented...
-
Customer Care Executive
Found in: Talent IN C2 - 2 weeks ago
Hyderabad, India MARGADARSI CHIT FUND PRIVATE LIMITED Full timeCustomer Care Executive (Lead attendance, CRM entry and conversion) Job Description: We are seeking a motivated and results-driven Lead Generation Executive to support our Sales team in expanding our customer base and revenue. This role offers the opportunity to work in a dynamic and collaborative environment, identifying and engaging with potential clients...
-
Pharmacist Job Opening at Care Hospitals, Hyderabad
Found in: beBee S IN - 6 days ago
Hyderabad, India CARE Hospitals, Swaasa Jobs Full timeJob Requirements Job Title: SR. Pharmacist / PharmacistCompany Name: CARE HospitalsLocation: Hyderabad (Banjara Hills)Salary: Competitive salary based on experienceQualification: B.Pharma in PharmacyOpenings: 5Job Description:Are you a skilled Pharmacist looking for an exciting opportunity in the medical services industry? Care Hospitals is seeking talented...
-
Customer Care Executive
5 days ago
Hyderabad, India SkillDZire Technologies Pvt Ltd Full time**Company Type : Home automation** **Designation: Executive - Customer care(Female)** **Experience : 0-2 yrs** **Qualification: Any graduate** **Salary: As Per Industry Standards** **Location: Banjarahills, Hyderabad** **No of req : 2** *** **English, Hindi,Telugu languages Mandatory** **Immediatejoiners preferred** **Roles and...
-
International Customer Care Executive
2 days ago
Hyderabad, India SRI BALAJI MAXMAIL PVT LTD Full timePosition - International Customer Care Executive Company - Sri Balaji Maxmail Pvt. Ltd. Location - HYDERABAD Qualification - 12th & above Work Experience - Minimum 1 year The International Customer Care Executive is responsible for providing exceptional customer service and support to customers from various countries. Duties and Responsibilities: 1....