International Customer Care Executive

2 weeks ago


Hyderabad, India SRI BALAJI MAXMAIL PVT LTD Full time

Position - International Customer Care Executive

Company - Sri Balaji Maxmail Pvt. Ltd.

Location - HYDERABAD

Qualification - 12th & above

Work Experience - Minimum 1 year

The International Customer Care Executive is responsible for providing exceptional customer service and support to customers from various countries.

Duties and Responsibilities:
1. Customer Support

2. Order Processing

3. Problem Resolution

4. Product Knowledge

1. Language Proficiency

2. Customer Feedback

Below Skills Required
- Good Communication skills
- Good at Excel (skills in VLOOKUP & Pivot table is mandatory).
- Mail Drafting.
- Cultural sensitivity and adaptability to interact effectively with customers from different countries and backgrounds.
- Positive attitude, patience, and customer-centric approach.
- Flexibility to work in shifts and handle a diverse customer base in different time zones.

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹17,000.00 per month

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Night shift
- Rotational shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



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