International Customer Care Executive
2 weeks ago
Position - International Customer Care Executive
Company - Sri Balaji Maxmail Pvt. Ltd.
Location - HYDERABAD
Qualification - 12th & above
Work Experience - Minimum 1 year
The International Customer Care Executive is responsible for providing exceptional customer service and support to customers from various countries.
Duties and Responsibilities:
1. Customer Support
2. Order Processing
3. Problem Resolution
4. Product Knowledge
1. Language Proficiency
2. Customer Feedback
Below Skills Required
- Good Communication skills
- Good at Excel (skills in VLOOKUP & Pivot table is mandatory).
- Mail Drafting.
- Cultural sensitivity and adaptability to interact effectively with customers from different countries and backgrounds.
- Positive attitude, patience, and customer-centric approach.
- Flexibility to work in shifts and handle a diverse customer base in different time zones.
**Job Types**: Full-time, Regular / Permanent
**Salary**: From ₹17,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
Schedule:
- Night shift
- Rotational shift
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
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