Client Servicing Manager

2 weeks ago

Pune, India plan-a Full time

Do you thrive on turning chaos into order, delighting clients with seamless solutions, and bringing bold ideas to the table? If you’ve got 3+ Years experience in creative or performance marketing and you’re ready to make waves, this could be just the opportunity you’ve been waiting for.


What’s in it for you?


  • The chance to work with clients from India and international markets – from trailblazing startups to global giants.
  • A diverse team with one shared goal: growing brands with clever strategies and daring creativity.
  • Hybrid working – because life happens, and flexibility is key. 
  • A seat at the table for client-agency pitches that bring big ideas to life.
  • A buzzing, collaborative culture that’s as exciting as it is supportive.


What will you actually do?

No two days are the same, but here’s a flavour of what you’ll be tackling:


  • Strategise campaigns that balance creativity with performance, and oversee their execution to ensure every detail is spot on.
  • Dream up clever campaign ideas with the team that delight clients and deliver measurable impact.
  • Working as a project manager to ensure stellar campaign delivery across every touchpoint
  • Dive into data and analytics to assess campaign performance and recommend optimisations that elevate results.
  • Craft presentations so compelling they could sell ice to penguins – for pitches, proposals, and strategy meetings.
  • Keep budgets, timelines, and deliverables under control – because nobody likes surprises (unless it’s cake).
  • Use your wizardry with Excel, analytics tools, and reporting to provide crystal-clear insights for teams and clients alike.
  • Spot emerging trends and bring fresh, innovative ideas to the table.
  • Collaborate with our creative, performance, and media teams to bring campaigns to life, without a hitch.


You’ll stand out if:


  • You’ve worked with brands that require us to be fast-paced, and part of the always-on world, to growth hack their way with strategic marketing
  • You’re fluent in the language of GTM Strategies and Trends, Excel pivot tables, and social media ad platforms.


Qualifications: 

  • 4 years’ experience in client servicing, account management, or a similar agency role.
  • Hands on experience with advertising platforms - Meta / Google / LinkedIn
  • Experience and proficiency in Digital Marketing including email marketing, SEO, CRO strategies etc.
  • Great communication skills – you can simplify the complex and make clients feel like royalty.
  • You’re calm, collected, and resourceful – even when the heat is on.
  • A sharp mind for marketing and a hunger to push boundaries.
  • Organised, detail-oriented, and a natural multitasker.
  • Have a degree or academic knowledge in marketing and/or communications 



Why join us?

This isn’t just a job – it’s a place where your ideas are celebrated, your growth is prioritised, and your work genuinely matters. You’ll be part of a team that’s passionate, creative, and endlessly curious – and we’d love for you to bring your spark to the mix.


About Our Agency

plan-a is a full-suite digital marketing agency hyper-focused on delivering measurable and growth-focused results for our clients in India, Singapore, and Dubai. We’ve had the privilege of working with SMEs, Fast Growth Startups and Fortune 100 companies. Some of our esteemed clients include Tata Steel Nest-In, John Deere, JK Tyre, TREEL, Panchshil Realty, Solitaire Group, Sonai Dairy, Radio Mirchi, and more.


In 9 years of delivering delight, we have worked with companies at different stages of their life-cycle. We will continue doing so through impactful, boundary-pushing designs and communication backed by strong visuals.

If you are driven, creative, and have a knack for delivering exceptional client service, we invite you to apply and take part in our exciting journey of shaping the future of performance marketing.

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