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Inside Sales Executive

2 months ago

Ibrahim Bagh Lines, India SolarSquare Energy Full time

Scope Of Work / ResponsibilitiesInvolved in the End-to-End Sales process from Lead Generation to Order Collection and payment Collection.Generating leads from multiple platforms.Enter and update customer information in the databaseTake and process orders in an accurate mannerManaging customer accounts by ensuring that existing customers remain satisfied with company products and services.Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applicationsAnalyzing customer feedback on products and services offeredDocumenting processes and logging technical issues, as well as customer compliments and complaints.ExpectationsThe candidate should have excellent communication skills both written and verbalThe candidate should be a problem solver and should be able to coordinate with multiple stakeholders.The candidate should be able to resolve conflicts with the customerThe candidate should be a team playerExtensive experience in gathering and interpreting customer experience information. Solid knowledge of online customer engagement platforms and channelsProficiency in MS OfficeExperience required 1 to 2 years in inside sales/presales Language known: English, Hindi, and TeluguJob Type: 6 days working (WFO role)Perk: 4 - 4.5 LPA CTC