Manager-Commercial Operations
3 weeks ago
Unique
Job Role Manager-Commercial Function Commercial Reporting to Group Manager-Commercial
Business Jewellery Level L5-L7
Job Details
The role is responsible for managing the commercial operations of Jewellery Division for all the brands.
Job Responsibilities:
- Automate and simplify existing commercial processes & other critical operations Digi Gold , Gift Card
Operations.
- Conduct monthly revenue assurance analysis to identify and address revenue leakages through the system,
and communicate actions taken to stakeholders.
- Publish a commercial dashboard on a fixed frequency to showcase performance against key parameters.
- Regularly connect with retail teams, stores, and business associates to address concerns.
- Coordinate with internal and external auditors.
- Implement best practices across all stores and brands.
- Ensure timely resolution of store queries has been given by commercial helpdesk and work towards
continuous improvement.
-Ensue the timely completion of due diligence exercise for new and existing stores through agencies like Crisil
and DnB, supporting business associates in aspects like channel financing.
- Oversee the performance of Payment gateway, Training, Helpdesk team & retail support teams.
- Conduct impact analysis of various retail schemes.
- Monitor and optimize the performance of existing commercial systems for cost optimisation.
- Continuous interaction with bankers & other external agencies to explore the new opportunities.
Education CA/CMA/ MBA (Regular)
Relevant
Experience 4-6 years of relevant experience
Skills
1. Good communication skills
2. Excellent team & time management
3. Good business commercial acumen.
4. At least 4 years of relevant experience in managing 5-7 team members.
5. Strong analytical skills.
6. Working experience on Oracle will be an added advantage.
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