Customer Service Specialist

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools. Our Client has appointed...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's...

Answer inbound calls from potential customers, providing them with detailed information about our services and salon. - Understand the needs of the caller and effectively communicate how our salon can meet those needs. - Schedule appointments and consultations, managing the Salon's calendar efficiently. - Maintain a high level of product knowledge and stay...

A customer service representative is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organisation. Their responsibilities include regularly interacting with clients to address their issues, and respond to inquiries, in order to maintain solid consumer...

Team Iron Buzz is looking for passionate **Pre - Sales** **Customer Service Associates** to identify and nurture leads, collaborating with the Resident Artists to convert prospects into loyal customers through personalized experiences. The **Prospect Alchemist** will be responsible for identifying potential clients, nurturing leads, and working closely with...

**Salary Bracket: INR 20,000 to INR 35,000** **Job Description: The CRM Executive** will play a crucial role in managing customer relationships within the hair and beauty industry. Responsibilities include handling and monitoring inbound and outbound calls, resolving customer queries, and ensuring a high level of customer satisfaction. The role requires a...

In this role you will be the primary contact for our Guests seeking assistance through chat & phone. You will provide prompt, courteous, and knowledgeable responses to inquiries and ensure a positive guest experience. This role requires excellent communication skills, a strong understanding of our products and services, and the ability to handle multiple...

Key Responsibilities Coordinate with Sales and Pricing teams for container bookings Place bookings with shipping lines, follow up, validate, and confirm all shipment bookings Build and maintain long-term customer relationships through excellent service Manage daily communication via emails and phone calls with customers & shipping lines Fetch and provide...

Experience Required: Customer Support Executive: 0–2 years Team Lead: 4–6 years (with team management experience) Key Skills & Requirements: Empathy: Understand and address customer concerns with patience and care. Product Knowledge: Deep understanding of our product/services to offer effective support. Problem-Solving: Quickly identify issues and...

Team Iron Buzz is looking for passionate **Customer Success Associates** to strengthen the post tattoo connections between artists and clients, enhancing the customer journey and fostering lifelong loyalty within the Iron Buzz community. As our **Honey Guide**, you'll be the heart of our studio, forging strong connections between our talented artists and...