
Field Specialist
3 weeks ago
Role Description
This is a full-time on-site role for a Field Specialist located in Gurugram. The Field Specialist will be responsible for providing support to clients, assisting with troubleshooting and resolving technical issues, delivering training sessions, and ensuring customer satisfaction. The role requires daily interaction with clients to address their concerns and provide solutions. Additionally, the Field Specialist will be expected to gather and analyze data to inform decision-making and improve service delivery.
Qualifications
- Strong Analytical Skills for data gathering, interpretation, and decision-making
- Excellent Communication skills for interacting with clients and team members
- Proven Troubleshooting skills to resolve technical issues efficiently
- Customer Service skills to ensure client satisfaction and address concerns
- Experience in Training to deliver effective educational sessions to clients
- Ability to work independently and collaboratively on-site in Gurugram
- Relevant degree or certification in a related field is a plus
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