Client Servicing Representative

13 hours ago

Gurugram, India Talent Advisors Full time

Client Services Representative (US Inbound Voice)

To appy, Call/WhatsApp HR Parvez at

Job Description

We have multiple Associate Product Consultant positions for graduates with 1-6 years of work experience in our Client Services department for Event Management software product. You shall either be a part of a team that supports clients over the phone and email or will be responsible for implementing their event requirements in the tool and sharing best practices with them.

Client Services Team

Our team of over 350 Product Consultants, Analysts and Relationship Managers is a close-knit group of dynamic and high-energy professionals. We hire bright people who are willing to learn and are extremely motivated to succeed. We have people from various educational backgrounds including computer information systems, psychology and communications.

Work Hours: 6:30pm-3:30am- Primarily US hours (night shift) - Air-conditioned cabs will be provided + Meals + Medical Insurance+ 5 days Working

Position Duties:

  • Support clients over the phone and email by answering their product questions and offering technical assistance
  • Offer best practice tips to clients in an effort to boost their meeting attendance.
  • Gather client requirements for future releases of the product
  • Create and maintain all product documentation
  • Implement and manage the online portion of client events as and when needed
  • Communicate with the client and review the initial implementation with them and make required changes
  • Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
  • Document all communication with the client in Cvents CRM software

Candidate Requirements:

  • Excellent communication skills (verbal and written)
  • Graduate/ Under-graduate(drop-out) with strong analytical and logical skills
  • Experience in US Customer Service is a must
  • Preference would be given to candidates who have prior experience of having travelled, studied or worked abroad
  • Strong business acumen, ethics and high integrity
  • High comfort level in using online software products
  • Must be articulate, organized, detail-oriented and have the ability to multi-task
  • Quick learner, with a positive attitude and ability to work well within a team

  • Client Services Representative

    12 hours ago

    Gurugram, India Arch Concept Pvt Ltd Full time

    Job Title: Client Services Representative – Wedding Industry Location: Gurugram, India Employment Type: Full-time About the Role We are seeking an experienced Client Services Representative to join our team in Gurugram. The ideal candidate will have a strong background in client servicing, preferably in the wedding/events industry, and a passion for...

  • Customer Service Representative

    1 week ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    2 days ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    1 week ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    15 hours ago

    Gurugram, India Latinum HR Solutions Full time

    Job Title:Customer Service Representatives / Telesales Associates Location:Noida, Sector 125 Industry:Real Estate (Leading Dubai-based Developer) Compensation:Up to ₹8 LPA (based on experience) Shifts:Rotational (including night shifts) Pick and Drop Available About the Role We are hiring energetic and customer-focusedCustomer Service...

  • Client Servicing Executive

    12 hours ago

    Gurugram, India italics Full time

    About italics Started in 2005 as a quaint venture, italics today is a boutique content marketing agency, serving as a quintessential one-stop shop for all things content. We're built upon the legacy of brilliant minds who think with sharp intellect and write with heartfelt creativity. italics has always upheld the tradition of excellence, embodying...

  • Client Technology Representative I

    2 weeks ago

    Gurugram, Haryana, India CWT Full time

    Client Technology Representative I - (240000G1) **Purpose of the Role-** **Main Responsibilities -** - Manages client inquiries and accurately documents incidents via an online case management tool - Performs troubleshooting to diagnose root causes and resolve issues quickly and effectively - Performs testing to ensure that the solution is successful -...

  • Customer Service Representative

    13 hours ago

    Gurugram, India Baareeki Full time

    Join Baareeki as a Customer Service Representative (Virtual Role) and be the voice of our brand ⸻ Key Highlights • Role: Customer Service Representative • Type: Full-time (Remote / Virtual) • Work Days: 6 days a week, 8.5 hours/day Responsibilities: • Handle customer chats & emails • Coordinate with internal teams & logistics partners • Manage...

  • Client Service Representative

    2 weeks ago

    Gurugram, Haryana, India Manopree Telecom Pvt LTD d Full time

    Solving client requests Helping in Airport checkins Helping in Hotel and Cab booking Solving any query from clients Providing solutions to client requests Pay: ₹20,000.00 - ₹30,000.00 per month **Language**: - English (preferred) - Hindi (preferred) Work Location: In person

  • Client Service Representative

    2 weeks ago

    Indore, Mohali, Gurgaon / Gurugram, India beBeeCustomer Full time US$ 40,000 - US$ 80,000

    Job OpportunityAs a Teammate, you will provide world-class service to clients in an accurate, efficient and respectful manner on every call as measured by performance metrics.You must strive for good customer satisfaction and experience, ensuring all calls are handled professionally based on quality guidelines set by the client.Meet and exceed...