Senior Business Applications Administrator

4 days ago


Pune, India Whatjobs IN C2 Full time

About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement. Position Summary We are seeking a dedicated and motivated individual for the role of Senior Business Applications Administrator, with a specialized focus on Planhat and Salesforce Service Cloud systems. The ideal candidate will own and optimize Planhat and Salesforce Service Cloud as key business platforms for Customer Success. Drive technical execution—from system configuration to data integrity—while aligning platforms to business goals and user needs. Ensure tools are secure, efficient, and scalable to support operational excellence across the customer lifecycle. Key Responsibilities Own platform administration to ensure secure access, accurate data, and optimized workflows—so teams work efficiently and make informed decisions. Translate business needs into platform roadmaps that drive adoption, process efficiency, and measurable outcomes. Automate and integrate systems to reduce manual work, improve accuracy, and streamline stakeholder workflows. Enable and train teams so they confidently use tools to improve customer outcomes. Monitor and maintain system health to ensure reliability, performance, and compliance. Required Qualifications 5–8 years in SaaS systems administration or customer success operations. Expertise in Salesforce Service Cloud and/or Planhat (or ability to quickly master Planhat). Proven record of engaging stakeholders, gathering requirements, and delivering scalable solutions. Experience building and executing roadmaps. Strong automation, workflow, and data management skills. Excellent problem-solving abilities and independent work style. Strong English communication skills. Preferred Qualifications Salesforce Admin or Service Cloud Consultant certification. Experience integrating platforms with analytics/reporting tools. Background in Customer Success or Support operations.



  • Pune, India ZS Full time

    ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts...


  • Pune, India ZS Full time

    ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts...


  • Pune, India ZS Full time

    Job Description ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and...


  • Pune, Maharashtra, India Valiant Business Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesHuman ResourcesManage recruitment and onboarding: post job ads, screen candidates, schedule interviews, prepare offer letters, and conduct inductions.Handle employee life cycle activities: joining formalities, confirmation, transfers, and exits.Maintain HR records and HRMS systems.Administer payroll inputs, leave and attendance tracking,...


  • Pune, India Avendata Technologies Pvt Ltd Full time

    **Business Administrator** **Job description** As a self-motivated Business Administrator you will be helping our organization succeed and maximize efficiency and profits. You will lead AvenDATA into the future with your strong leadership qualities, analytical skills, and great people skills and help have a positive impact on staff productivity. You can...


  • Pune, India TÜV SÜD Full time

    Job Title: Senior Assistant & Administrator Location: Pune, IndiaCompany: TUV SUD South AsiaAbout the Role:We are looking for a highly organized , proactive , and confidential Senior Assistant & Administrator to support two senior leaders at TUV SUD South Asia. This role blends executive assistance , office administration , and project coordination in a...


  • Pune, India TÜV SÜD Full time

    Job Title: Senior Assistant & Administrator Location: Pune, India Company: TUV SUD South Asia About the Role: We are looking for a highly organized , proactive , and confidential Senior Assistant & Administrator to support two senior leaders at TUV SUD South Asia. This role blends executive assistance , office administration , and project coordination in a...


  • Pune, India TÜV SÜD Full time

    Job Title: Senior Assistant & AdministratorLocation: Pune, IndiaCompany: TUV SUD South AsiaAbout the Role:We are looking for a highly organized , proactive , and confidential Senior Assistant & Administrator to support two senior leaders at TUV SUD South Asia. This role blends executive assistance , office administration , and project coordination...


  • pune, India TÜV SÜD Full time

    Job Title: Senior Assistant & AdministratorLocation: Pune, IndiaCompany: TUV SUD South AsiaAbout the Role:We are looking for a highly organized, proactive, and confidential Senior Assistant & Administrator to support two senior leaders at TUV SUD South Asia. This role blends executive assistance, office administration, and project coordination in a...


  • Pune, Maharashtra, India TUV SUD South Asia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Senior Assistant and AdministratorLocation: Pune, IndiaCompany: TUV SUD South AsiaJob Summary:We are seeking a highly organized and proactive Senior Assistant and Administrator to support executive leadership at TUV SUD South Asia in a dynamic MNC environment. This role involves a combination of executive support and office administration,...