Customer Service Executive

2 days ago

Nagpur, India Centurysoft Full time

Full time Work From Office (Candidates from Nagpur are Preferred)

Role Description

This is a full-time on-site role for a Customer Service Executive located in Nagpur. The Customer Service Executive will be responsible for interacting with customers to address their inquiries, resolve issues, and deliver an exceptional customer service experience. The role includes handling customer complaints, providing information about products and services, processing orders, and coordinating with internal teams to ensure customer satisfaction.

Qualifications

  • Strong verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Proficiency in handling customer inquiries and resolving issues promptly and effectively
  • Basic understanding of Business Intelligence, Artificial Intelligence, and Analytics preferred
  • Ability to work collaboratively with internal teams
  • High attention to detail and problem-solving skills
  • Experience in customer service or related fields is a plus
  • Bachelor's degree in any relevant field preferred

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