CX - Solution Lead

Role Summary As an Oracle CX Consultant, you are primarily responsible for supporting existing Oracle CX platform and work on enhancement requests based on business requirements. Candidates need to have 5+ years of experience of implementation and/or support project in Oracle CX Cloud. Experience in AEC industry is preferable. Need to support Central Europe...

Job Profile Summary Responsible for leadership and overall management of client relationships across one or multiple accounts at Havas CX. Acts as the primary contact for the client's senior marketing team, driving long-term business growth and managing budget and strategic planning. This role reports to VP – Servicing and collaborates closely with...

Job Profile Summary Responsible for leadership and overall management of client relationships across one or multiple accounts at Havas CX. Acts as the primary contact for the client's senior marketing team, driving long-term business growth and managing budget and strategic planning. This role reports to VP – Servicing and collaborates closely with...

Redaptive is hiring a Customer Experience (CX) Operations Associate whose mission will be to drive the effectiveness of CX Operations Programs. The position will report to CX Head India. This role should excite someone who is ready to take ownership of planning, development, and management of business review decks shared with the customers. To be successful...

Job Description Senior Genesys Cloud CX Developer - 100% Remote Location: Remote/  Seattle WA. Duration: 12 months Job Summary We are seeking an experienced Senior Genesys Developer  to join our dynamic team. As a Senior Genesys Developer , you will play a crucial role in designing, implementing, and maintaining Genesys solutions that enhance our...

Job Description This is a fantastic chance to work for a leading SAP gold partner consultancy in Berlin. The opportunity is unique as the company offers low travel consultancy opportunities, combined with an unrivalled team atmosphere - both on-site and off - within a large team of 100+ consultants in Berlin alone. Projects are exclusively with brand name...

Oracle Global Services Center (GSC) is a fast-growing cloud consulting team passionate about our customer’s rapid and successful adoption of Cloud Solutions. Our flexible and innovative “Optimum Shore” approach helps our clients implement, maintain, and integrate their Oracle Cloud Applications and Technology environments while reducing overall total...

Job Description Coders Connect and Sanofi are joining forces to bring an electrifying twist to the biopharmaceutical world!Work with a rhythm that suits your style (2 days remote and 3 days onsite magic).Language : Proficiency in English is required for this role to ensure effective communication within our diverse, global team.About Sanofi: We're not just...

Title: AGM - CEM Solution Architect Candidate Expectation and Roles & Responsibilities Minimum 13+ yrs of experience required in Contact Center Domain Analyze and understand client requirements and design customized solutions that meet their business needs. Develop and design Customer Experience (CX) solutions that optimize efficiency, digital...

TCS is hiring for "CEM Solution Architect". Details below- Role-CEM Solution Architect Exp-14-18 Years Location- Mumbai/Delhi Experience-14-18+ Years with at least 7 years+ in contact center (Customer Experience) solutions Role- • Analyze and understand client requirements and design customized solutions that meet their business needs. • Develop and...

HRBP **About Foundever** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...

**BGCO SME - HYD NSL**: - Req ID#: 371053- IN- Job Description: - Detractor Analyst **About Foundever**: Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions,...

Across all these services, as an incumbent in this role, you will:1 Become an expert on the Qualtrics Experience Management (XM) Platform and related solutions.2 Be the front-facing lead point of contact for business on Qualtrics technology and manage the entire delivery of global Experience Management Programs (Customer Experience, Employee Experience, and...

Key Skills : SAP C4C, SAP CX, SAP S/4HANA Integration, Middleware Tools, SAP C4C Configuration and Customization, SAP C4C Data Models, Business ProcessesJob Summary :We are seeking a highly skilled SAP C4C Consultant with a strong background in SAP Customer Experience (CX) solutions. The ideal candidate will have 3 to 14 years of experience in configuring...

REQUIREMENT SPECIFICATION SHEET Role Esker Lead Experience Range Overall Experience – 8+ years Java script experience: 3+ years Mandatory Skills (MUST HAVE) Skill 1 (Seating Chart) Good domain experience in Finance (Order Management process, Accounts Receivable process,etc.) Develop and maintain existing product codebase using JavaScript. Strong...

Product Manager - CX Gen AI Platform Location: Hyderabad About Us: We are a cutting-edge technology company dedicated to revolutionizing customer experience (CX) through the power of artificial intelligence (AI). Our innovative solutions empower businesses to enhance customer engagement, satisfaction, and loyalty. Job Description: As a Product Manager...

Company Overview: Founded in 2014 in Bangalore, Kapture is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we...

Company Overview: Founded in 2014 in Bangalore, Kapture is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings,...

Alpha CX is a leading Business Process Outsourcing (BPO) company specializing in providing exceptional customer support services to businesses across various industries, including ecommerce, fintech, and medical. With a team of highly trained and experienced professionals, Alpha CX is committed to delivering consistently high-quality customer interactions...

Career Level - IC4 **Responsibilities**: - Proactively recognize customer requirements, uncover unaddressed needs, and develop potential solutions across various customer groups. - Assist in shaping intricate product and program strategies based on customer interactions, and effectively implement solutions and projects for customers that are scalable to...