Digital Consumer Experience Lead

3 weeks ago

india Coders Connect Full time
Job Description

Coders Connect and Sanofi are joining forces to bring an electrifying twist to the biopharmaceutical world
Work with a rhythm that suits your style (2 days remote and 3 days onsite magic).
Language : Proficiency in English is required for this role to ensure effective communication within our diverse, global team.
About Sanofi:
We're not just a company; we're a global movement, focused on human health and making a real difference. Our mission? To battle pain, ease suffering, and sprinkle a little bit of magic in the process by developing life-changing medicines and vaccines through breakthrough science and wizard-level technology.
Digital & Data: The Pulse of Our Mission
At the heart of our quest lies our digital and data powerhouse. Think of us as the digital healthcare platform of your dreams, where innovation meets speed, and technology shakes hands with medicine. With our scale, deep-rooted connections in health ecosystems worldwide, and a knack for pushing boundaries, we're here to revolutionize medicine, one digital solution at a time.
Your Mission
 As the visionary and strategist of the Consumer Experience (CX), your role is crucial in steering our digital solutions to new heights. You will:

Develop and Deploy CX Strategies: Craft innovative strategies that align with our product roadmaps, enhancing user interaction and satisfaction across our digital platforms.
Lead and Inspire: Drive the CX vision across functional teams, fostering a culture of innovation and user-centricity. Your strategies will serve as the guiding light for all projects you spearhead.
Build and Mentor: As CX is a burgeoning function within Sanofi, you'll be pivotal in evangelising its importance, delivering outstanding solutions, and adapting swiftly to change within this dynamic landscape.
Champion the CX Cause: Ensure that every facet of our digital product development resonates with the CX strategy, advocating for user experience excellence at every level of the organisation.
About You:
A Strategic Thinker: With your strong analytical skills, you synthesize both qualitative and quantitative data to craft compelling CX insights and strategies.
A Dynamic Leader: Your extensive experience in CX/UX strategy, coupled with your ability to mentor and guide teams, makes you a beacon of knowledge and inspiration.
An Agile Innovator: With a deep understanding of digital product dynamics and agile methodologies, you're adept at advising and leading digital product owners.
A Cultural Connoisseur: Your international experience and high EQ enable you to navigate and appreciate diverse cultural sensitivities, making you a global leader.



Requirements

Your Expertise:

Educational Background: Bachelor’s degree in Design, HCI, MBA, or related field, with a Master's preferred.
Professional Experience: Experience as a CX/UX strategist in a large global enterprise, consultancy, or dynamic startup environment, particularly in digital product or software design.
Technical Skills: Proficient in setting up and utilising CX measurement frameworks, familiar with the nuances of digital product management, and experienced in integrating CX strategies into business models.
Communication Mastery: Exceptional verbal and written communication skills in English, capable of engaging and influencing stakeholders across all levels of the organisation.
The Reward:
  • A chance to make history in a role where global impact meets daily innovation.
  • A seat at the table in an environment that celebrates diversity, inclusion, and the power of varied perspectives.
  • A journey that's as much about professional growth as it is about contributing to a future where better health is a reality for all.

The Call to Adventure :
If you're ready to join a quest for better – better treatments, better outcomes, and better science – and believe in the magic of bringing diverse talents together to make miracles happen, we want you. Let's embark on this journey together and transform the future of healthcare.
Better is out there. Are you ready to find it with us?


Requirements
Your Expertise: Educational Background: Bachelor’s degree in Design, HCI, MBA, or related field, with a Master's preferred. Professional Experience: Experience as a CX/UX strategist in a large global enterprise, consultancy, or dynamic startup environment, particularly in digital product or software design. Technical Skills: Proficient in setting up and utilising CX measurement frameworks, familiar with the nuances of digital product management, and experienced in integrating CX strategies into business models. Communication Mastery: Exceptional verbal and written communication skills in English, capable of engaging and influencing stakeholders across all levels of the organisation. The Reward: A chance to make history in a role where global impact meets daily innovation. A seat at the table in an environment that celebrates diversity, inclusion, and the power of varied perspectives. A journey that's as much about professional growth as it is about contributing to a future where better health is a reality for all. The Call to Adventure: If you're ready to join a quest for better – better treatments, better outcomes, and better science – and believe in the magic of bringing diverse talents together to make miracles happen, we want you. Let's embark on this journey together and transform the future of healthcare. Better is out there. Are you ready to find it with us?

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