Operations Manager

4 weeks ago

pune, India Avana Care Full time

Company Description

Elderly care and assisted living services


Role Description


This is a full-time on-site role for an Operations Manager at Avana Care. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of the company. This includes managing resources, coordinating with various departments, ensuring efficient processes, and establishing policies and procedures. The role requires strong leadership skills, problem-solving abilities, and the ability to work collaboratively with cross-functional teams.

Job Title:Operations Manager


Location: Pune, Maharashtra

Job Type:Full-Time


Job Summary:

The Operations Manager at Avana Care is responsible for overseeing the daily operations of the community, ensuring a safe, efficient, and supportive environment for residents and staff.


Key Responsibilities:


Staff Management:

- Recruit, train, supervise, and evaluate staff.

- Create and manage staff schedules for adequate coverage.

- Foster a positive, teamwork-oriented work environment.


Operational Oversight:

- Oversee daily community operations for efficiency and effectiveness.

- Develop and implement operational policies and procedures.

- Manage community budgets and monitor expenditures.

- Ensure the community is well-maintained and safe.


Resident Care and Satisfaction:

- Ensure residents receive high-quality care and services.

- Address and resolve resident and family concerns promptly.

- Conduct regular assessments to meet resident needs


Regulatory Compliance:

- Ensure compliance with local, state, and federal regulations.

- Prepare for and participate in inspections and audits.

- Maintain accurate records and documentation.


Quality Improvement:

- Implement quality improvement initiatives.

- Analyze performance data and generate reports.

- Promote a culture of continuous improvement.


Qualifications:


- Bachelor’s degree in Health Administration, Business Management, or a related field (Master’s preferred).

- Minimum 5 years of operations management experience, preferably in senior living or healthcare.

- Strong knowledge of regulatory requirements.

- Excellent leadership, communication, and interpersonal skills.

  • Excellent organizational and multitasking skills
  • Hospitality Management and healthcare management
  • Strong leadership and decision-making abilities
  • Empathy and understanding towards residents and their families
  • Ability to effectively communicate and collaborate with different teams and stakeholders
  • Knowledge of industry best practices and standards
  • Proficiency in project management tools and software
  • Bachelor's degree in business administration or a related field
  • Additional certifications or training in operations management is a plus



If you believe you have the qualifications and skills required for this role, we encourage you to apply and join our team at Avana Care.

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