Manager – Operational Risk Management
7 days ago
Core Operational Responsibilities:
Ensure continual improvement in operational risks at all levels.
The position is required to adopt a partnership approach to understand underlying risks and recommend appropriate fit-for-purpose practices in all COEs & enabling functions such as Facilities, HR, Finance, Procurement, IT, etc.
Play the role of an enabler and simplify overall Risk framework (Operational Risks, Strategic Risks, Financial Risks, Geo-political, etc.) Review, adherence and update to Operational Risk Management framework in line with the Group framework Plan and conduct entity level risk identification and risk quantification in line with group framework Support direct report in detailed investigations of key incidents reported in incident tool Engage with stakeholders to revise entity level key risk indicators (KRIs) and monitor on periodic basis Perform risk assessments for strategic projects and initiatives Track risk response action tracker with stakeholders and report on periodic basis Ensure timely renewal of corporate insurance policies and corporate claim reimbursements Prepare/Review dashboards for key activities listed above in various forums like RRC, QRM, Exec reporting etc.
Actively participates in the development of risk policies, review and update operating procedures Work collaboratively with the team to support implementation of Group driven Risk based Internal Control framework by aligning macro processes Embed and align Internal Control framework into operational risk management Support 1st line in detailed investigations of key incidents reported in incident tool Perform gap analysis, conduct testing of potential risk areas, challenge self-assessments and identify reportable issues Periodically provide training and guidance to staff on various areas of Operational Risk Management and Internal Controls (build awareness).
Education and Experience Overall work experience between 10-14 years with relevant experience of 6+ years Bachelor's degree required Operational Risk experience required Should understand Internal Control framework; exposure/experience will be preferred Advanced degree/background in Operational Risk preferred Certifications in any areas of risks management will be an added advantage, ISO 27001, ISO 31000, CGRC, CRISCKey Skills and Competencies Strong stakeholder management, ability to communicate with conviction and influence at all levels in the organization Agile and Reliable in meeting deliverables under tight deadlines Work independently and achieve autonomy within short time Proactive, self-driven, ability to operate with minimal supervision, multi-task and prioritize work Good documentation skills, Ability to communicate clearly, concisely and effectively Strong analytical and problem-solving abilities and attention to detail Ability to identify and drive process improvements Training skills to educate 1-LOD on various risk management areas Ability to handle process escalations, identify issues and risks and propose resolution Team player, to work harmoniously as part of a team
Technical Competencies Exposure to Risk Identification, Quantification, Key Risk Indicators, Incident Management, Risk Assessments, Internal Control testing Proficiency in MS Office applications, especially Word, Excel, Access and PowerPoint Ability to perform tasks on multiple computer application
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