Telesales Representative

3 weeks ago


india Dawam Business Solutions Full time
Job Description

This is a remote position.

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information.

Requirements
  • Undergraduates are welcome to apply.
  • Bachelor's degree.
  • Experience: Courses, educational experience is preferred.
  • English level: Very good.
  • Proven experience as telesales representative or other sales/customer service role.
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

Benefits Very attractive commission.
Working conditions:
  • Working from home.
  • Working hours: 2 PM to 10 PM
  • Fridays are off.

Requirements
Undergraduates are welcome to apply. Bachelor's degree. Experience: Courses, educational experience is preferred. English level: Very good. Proven experience as telesales representative or other sales/customer service role. Proven track record of successfully meeting sales quota preferably over the phone. Ability to learn about products and services and describe/explain them to prospects. Excellent knowledge of English. Excellent communication and interpersonal skills. Cool-tempered and able to handle rejection. Outstanding negotiation skills with the ability to resolve issues and address complaints.

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