Invoice Executive

3 weeks ago


Bengaluru, India Trukker Technologies Full time

Role Overview

As an Invoicing Executive, you will be responsible for managing end-to-end invoice processing for domestic and international clients, ensuring accuracy, timeliness, and alignment with each countrys commercial terms. You will also play a key role in dispute resolution, coordinating with internal and external stakeholders to resolve invoice-related queries efficiently.

Key Responsibilities

Invoice Management

Generate, review, and process client invoices accurately based on service orders, rate cards, and supporting documentation.

Ensure all invoices are aligned with country-specific tax and regulatory requirements (e.g., VAT compliance in GCC).

Track submission timelines and ensure on-time billing to avoid revenue leakages.

Dispute Handling & Resolution

Investigate and resolve invoice discrepancies, client rejections, and credit/debit note requests.

Coordinate across internal teams (Sales, Operations, Customer Service, and Tech) to retrieve supporting documents (PODs, contracts, rate confirmations, etc.).

Maintain detailed logs of open disputes and follow up until closure.

Reporting & Controls

Update daily/weekly trackers for invoice submission, client approval, and payment status.

Flag aged invoices and disputed amounts to Finance leadership proactively.

Support audits and compliance checks by ensuring clean documentation and audit trails.

Regional Collaboration

Liaise with country teams in KSA, UAE, Egypt, Jordan, and other regions to align invoicing practices with local business rules.

Understand nuances of regional clients invoicing portals, formats, and payment processes.

Process Improvement

Identify recurring issues and propose solutions to improve billing accuracy and turnaround time.

Participate in automation initiatives related to invoicing and reconciliation.

Qualifications & Experience

Education

Bachelors Degree in Commerce, Finance, Accounting, or related field.

Certification in Accounts Receivable, ERP Tools, or Finance Operations is a plus.

Experience

2 to 4 years of experience in invoicing, billing operations, or accounts receivable, preferably in logistics, transport, or shared services.

Exposure to multi-country invoicing or handling enterprise clients across regions is preferred.

Skills & Competencies

Strong attention to detail and number accuracy

Proficient in MS Excel and ERP systems (e.g., NetSuite, SAP, Zoho, etc.)

Clear communication and ability to coordinate across time zones and functions

Problem-solving mindset with a sense of urgency in dispute resolution

High accountability and strong documentation habits

Ability to work in a fast-paced, high-volume transactional environment

Work Environment & Expectations

6-day workweek from TruKKers India COE office

Strong ownership mindset the role demands self-discipline, proactivity, and reliability

Close coordination with regional teams and willingness to work flexible hours, if needed
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